AFTERSHIP PROTECTION - TERMS OF USE
Last updated: 28 January 2026
By offering AfterShip Protection to End-Users, you agree to these AfterShip Protection Terms of Use, which supplement the AfterShip Terms of Service and the Licensed Insurance Producer Terms.
1. DEFINITIONS
When used in these AfterShip Protection Terms of Use with the initial letters capitalized, in addition to terms defined in the Terms of Service and elsewhere in these AfterShip Protection Terms of Use, the following terms shall have the following meanings:
Administrative Services means the services provided by User to enable End-Users to access Insurance Information via API integration or other technical functionality, in connection with Insurance Coverage offered through a Licensed Insurance Producer.
AfterShip Protection is the scheme under which AfterShip provides End-Users with access to Insurance Information provided by a Licensed Insurance Producer, which is solely available to End-Users using AfterShip Protection in the United States of America on the terms and conditions offered by such Licensed Insurance Producer.
Calculation Period means the monthly period used to calculate payments, claims, or related metrics, unless otherwise specified in writing by AfterShip.
Claim Payments means payments to User by the Licensed Insurance Producer (or on behalf of the applicable Insurer) for the benefit of the End-User under a Contract of Insurance.
Contract of Insurance means any agreement insuring goods purchased by an End-User.
Insurer(s) means any insurer providing a Contract of Insurance.
Insurance Coverage means any insurance benefits to which an End-User is entitled either as a loss payee or insured under a Contract of Insurance.
Insurance Information means any materials or descriptions provided to an End-User relating to Insurance Coverage, including pricing, benefits, and associated documentation, as furnished by a Licensed Insurance Producer.
Licensed Insurance Producer(s) means, as of the date hereof, UPS Capital Insurance Agency, Inc. (UPSCIA), a Delaware company, with offices at 35 Glenlake Parkway, NE, Atlanta, Georgia 30328, U.S.A.
Premium Payments means payments by User to the Licensed Insurance Producer (or on behalf of the applicable Insurer) for Insurance Coverage.
2. ADMINISTRATIVE SERVICES
- 2.1 User shall (i) provide the Administrative Services to AfterShip in accordance with the Documentation and these AfterShip Protection Terms of Use, (ii) comply with the Licensed Insurance Producer Terms.
- 2.2 User shall not modify Insurance Information provided to End-Users and shall refer any End-User questions about Insurance Information to the applicable Licensed Insurance Producer.
- 2.3 User acknowledges that Administrative Services are administrative in nature only and any Contract of Insurance is created solely between the End-User named in the Contract of Insurance and the Insurer.
- 2.4 If User receives a completed claim form from an End-User, User shall forward the claim form to the applicable Licensed Insurance Producer within three (3) business days of receipt. If User receives any payment from an Insurer or a Licensed Insurance Producer (acting on behalf of an Insurer), whether directly or through the Facilitated Payment System described in Section 4, in connection with a claim filed by or on behalf of an End-User, User shall remit the full amount of such payment to the applicable End-User within five (5) business days of receipt. Notwithstanding the foregoing, an Insurer may elect, in its sole discretion, to allow End-Users to file claims directly and receive payments as loss payees under the applicable Contract of Insurance. Such election shall not relieve User of its obligations under this Section 2.4, including the timely delivery of claim forms and prompt remittance of claim proceeds, nor any other duties under these AfterShip Protection Terms or the AfterShip Terms of Service. A breach of this Section 2.4 shall constitute a material breach which cannot be cured.
- 2.5 USER ENSURES THAT END-USER (i) IS LOCATED IN THE UNITED STATES AND (II) COMPLIES WITH ANY AND ALL LICENSED INSURANCE PRODUCER TERMS INCLUDING THE TERMS AVAILABLE HERE. A breach of this Section 2.5 shall constitute a material breach which cannot be cured.
3. ADMINISTRATIVE SERVICE FEES
- 3.1 In consideration for the Administrative Services performed by User, AfterShip may offer User a discount on applicable Premium Payments (the “Discount”), subject to the terms of a separate written agreement signed by both Parties. No Discount shall apply unless expressly provided in such agreement. The Discount shall not apply if: (a) the relevant Insurance Coverage or Contract of Insurance is cancelled by the End-User, or voided by the Licensed Insurance Producer for any reason; or (b) the User fails to pay the required insurance service fee associated with the applicable Insurance Coverage or Contract of Insurance.
- 3.2 Any Discount shall be based on the Premium Payments and may be adjusted by AfterShip at its sole discretion, unless otherwise agreed in writing. Parties agree that the Discount may be amended by AfterShip at its discretion.
- 3.3 User and AfterShip acknowledge and agree that neither Party is, nor shall act as, an agent of any Insurer or Licensed Insurance Producer.
4. FACILITATED PAYMENTS THROUGH AFTERSHIP
- 4.1 AfterShip shall make available to User a payment facilitation system (the “Facilitated Payment System”) supporting methods such as bank transfer, credit card, and other online payment tools, for the following transactions: (a) Premium Payments; and (b) Claim Payments. Premium Payments and Claim Payments shall be processed by AfterShip solely on behalf of the applicable payor and payee. User agrees that Premium Payments shall not be subject to any deduction, discount, or promotional reduction of any kind.
- 4.2 User hereby authorizes AfterShip to collect, process, and disburse Premium Payments and Claim Payments through the Facilitated Payment System. Furthermore, User acknowledges that: (a) User is responsible for timely payment of all Premium Payments; and (b) AfterShip shall have no liability for any delay or failure in Claim Payments by the Licensed Insurance Producer (or the Insurer).
- 4.3 User shall provide complete and accurate information as required for operation of the Facilitated Payment System and shall update such information as necessary. User shall bear all losses and shall indemnify AfterShip from any claims, damages, or expenses arising from inaccurate or incomplete information provided by User.
- 4.4 On the first day of each Calculation Period, AfterShip shall issue a premium and claims report (the “Report”) to User, which shall include: (a) Premium Payments due to the Licensed Insurance Producer (or Insurer); (b) Claim Payments processed for the benefit of End-Users; and (c) related payment instructions.
- User will make all payments through the Facilitated Payment System within fifteen (15) calendar days from the date of the Report. Any late payment by User shall be deemed a breach of a material obligations under these AfterShip Protection Terms of Use., which cannot be cured.
- 4.5 User authorizes AfterShip to offset Claim Payments against Premium Payments within each Calculation Period and to reflect such offsets in the applicable Report.
- 4.6 AfterShip may suspend or terminate access to the Facilitated Payment System at any time, in whole or in part, including in the event of User’s: (a) suspected or confirmed fraud, (b) breach of applicable sanctions laws, or (c) material breach of the AfterShip Protection Terms of Use.
- 4.7 AfterShip may amend the duration or frequency of the Calculation Period upon written notice to User.
5. GENERAL CONDITIONS TO THE ACCESS AND USE OF THE SITE
- AfterShip shall not be liable for any loss, alteration, interception, or compromise of Personal Data resulting from the transmission of data over networks or telecommunications systems that are not owned, operated, or controlled by AfterShip. User acknowledges that the reliability, availability, and performance of internet and network connections are inherently unpredictable and that AfterShip does not guarantee continuous, uninterrupted, or error-free access to the Site or the Facilitated Payment System. AfterShip disclaims all responsibility for any interruption, delay, or failure in connectivity or performance due to infrastructure or services beyond its reasonable control.
6. PERSONAL DATA
- 6.1 User shall only Process or disclose End-User Personal Data as needed to perform the Administrative Services, or as otherwise expressly authorized in writing by AfterShip. Furthermore, User certifies that it has obtained all necessary consents, permissions, or other legal bases to share End-User Personal Data with AfterShip and any applicable Licensed Insurance Producer.
- 6.2 User acknowledges that, for purposes of these AfterShip Protection Terms, it acts as a processor of Personal Data and shall comply with all applicable data protection laws in collecting, using, storing, or otherwise processing Personal Data.
7. LICENSED INSURANCE PRODUCER SERVICES
- User expressly acknowledges and agrees that any Insurance Coverage offered under these Terms is marketed and sold solely by the applicable Licensed Insurance Producer, and is governed by the terms, conditions, exclusions, and limitations set forth in that Licensed Insurance Producer’s insurance documentation, available here. AfterShip does not market, sell, underwrite, or provide any insurance services and is not licensed to do so. All Insurers and Licensed Insurance Producers are independent third parties and operate entirely separate from AfterShip.UCERS ARE COMPLETELY INDEPENDENT OF AFTERSHIP.
8. INDEMNIFICATION AND LIABILITY LIMITATION
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8.1 AfterShip does not endorse, control, or assume any responsibility for any aspect of the Insurance Coverage or any Contract of Insurance, including but not limited to: (a) the accuracy, completeness, or reliability of any Insurance Information; (b) the processing or resolution of claims by any Insurer or Licensed Insurance Producer; (c) the handling or Processing of Personal Data by User, the Insurer, or the Licensed Insurance Producer; or (d) any communication or transaction between User, End-User, and any Licensed Insurance Producer.
- 8.2 In addition to the limitation of liability provisions set forth in the AfterShip Terms of Service, User irrevocably waives any and all claims against AfterShip, Insurers, and Licensed Insurance Producers arising out of or relating to: (a) any Insurance Coverage, Insurance Information, or Contract of Insurance; (b) services provided by Insurers or Licensed Insurance Producers; or (c) any act or omission by an Insurer or Licensed Insurance Producer, including data handling practices. Under no circumstances shall AfterShip, any Insurer, or any Licensed Insurance Producer be liable for any losses or damages, including Excluded Losses. The Insurers and Licensed Insurance Producers are designated as express third-party beneficiaries of these AfterShip Protection Terms of Use, including this Section 8 and the applicable provisions of the Terms of Service, and may enforce them in full.
- 8.3 User agrees to defend, indemnify, and hold harmless AfterShip, the Insurers, the Licensed Insurance Producers, and their respective Affiliates, officers, directors, employees, agents, and representatives (collectively, the “Indemnitees”) from and against any claims, demands, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising from: (a) User’s failure to comply with applicable laws, including insurance regulations; or (b) User’s improper Processing of Personal Data.
- 8.4 User further agrees to indemnify and defend the Insurers and Licensed Insurance Producers, and their respective Indemnitees, from and against any losses or liabilities arising from: (a) any act or omission of User, its End-Users, or their respective personnel in violation of these Terms; (b) any inaccurate, incomplete, or misleading information provided by User or any End-User to any Insurer, Licensed Insurance Producer, or third party; (c) any false, fraudulent, or intentionally misleading claim submitted in connection with these Terms or any Insurance Coverage; and (d) any denial of an insurance or subrogation claim due to any action or inaction by User or its End-Users.
- 8.5 AfterShip has no obligation to mediate, resolve, or participate in any dispute between User, End-User, and any Licensed Insurance Producer or Insurer. User releases AfterShip, the Insurers, and the Licensed Insurance Producers, and their respective Affiliates, officers, directors, employees, and agents from any and all claims or damages, known or unknown, arising from or related to any Insurance Coverage, Contract of Insurance, Insurance Information, or related services.
9. TERMINATION
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9.1 Either Party may terminate these AfterShip Protection Terms for any reason by providing at least fifteen (15) calendar days’ prior written notice to the other Party. Upon termination, User’s and its End-Users’ participation in AfterShip Protection, including any related Insurance Coverage and Contracts of Insurance, shall immediately cease.
- 9.2 If either Party materially breaches any representation, warranty, covenant, or obligation under these Terms, and such breach (if curable) is not remedied to the reasonable satisfaction of the non-breaching Party within fifteen (15) calendar days of written notice, the non-breaching Party may terminate these Terms with immediate effect by written notice.
- 9.3 If the material breach is incurable, the non-breaching Party may terminate these Terms immediately by providing written notice to the breaching Party.