Delight customers with proactive tracking
Create world-class customer experiences that fuel loyalty and revenue with a continuously evolving, intelligent tracking platform.
1,206 carriers in one integration
Trusted by the world’s biggest brands
Why AfterShip Tracking is your brand’s best choice
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Get unrestricted access to data from 1,206 global carriers
- Up to 50 new carriers added monthly
- Direct connection with no credentials required
- Detailed public API documentation for faster onboarding
Unrestricted carrier data access
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Get unrestricted access to data from 1,206 global carriers
- Up to 50 new carriers added monthly
- Direct connection with no credentials required
- Detailed public API documentation for faster onboarding
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Benefit from best-in-class tracking latency and accuracy
- Instant delivery status updates via webhook
- Timely updates via API (around 60 min. or less)
- Automatic delivery status standardization
- Tracking information enrichment
Best-in-class latency & accuracy
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Benefit from best-in-class tracking latency and accuracy
- Instant delivery status updates via webhook
- Timely updates via API (around 60 min. or less)
- Automatic delivery status standardization
- Tracking information enrichment
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Use AI to simplify post-purchase management
- Smart carrier detection
- Dynamic estimated delivery dates (EDD) based on multivariate analysis (weather, product category, etc.)
- Hour-level EDD incorporating shopper address, date, time, and time zone
Simplified post-purchase with AI
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Use AI to simplify post-purchase management
- Smart carrier detection
- Dynamic estimated delivery dates (EDD) based on multivariate analysis (weather, product category, etc.)
- Hour-level EDD incorporating shopper address, date, time, and time zone
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Enjoy high customizability and unmatched reliability
- Tailor cohesive tracking pages for diverse customer segments
- Platform-agnostic
- Multi-carrier tracking API with 99.99+% uptime
- Certified security and privacy
Unmatched reliability & customization
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Enjoy high customizability and unmatched reliability
- Tailor cohesive tracking pages for diverse customer segments
- Platform-agnostic
- Multi-carrier tracking API with 99.99+% uptime
- Certified security and privacy
Automated shipment tracking tools that foster customer loyalty
Enhance brand experience
Get end-to-end order visibility
Make data-driven decisions
Deliver a branded experience with proactive communication to drive customer loyalty.
3.2x
views per order on branded tracking page
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Key features
Branded Tracking Pages
Bring customers back to your website with a targeted tracking page tailored to the right audience, on your own domain. Customize it with your own brand assets to create a seamless buyer journey.
Configurable Notifications
Reduce customer anxiety and build anticipation with real-time notifications when their order status updates. Create automated communication flows with customizable templates.
Apple Wallet Order Tracking
Add orders to Apple Wallet from Shopify order status pages, tracking pages, emails, and SMS notifications. Elevate customer satisfaction with a simple and seamless tracking experience.
Multi-Language Support
Quickly expand into new regions with auto-translated shipment updates on branded tracking pages and notifications. Offer a native language experience to your customers in every country.
AI Product Recommendations
Drive incremental revenue by cross-selling shoppers with product recommendations on their tracking pages and notifications. Select products yourself, or let our AI offer relevant choices.
Estimated Delivery Date (EDD)
Display delivery date estimates across multiple touchpoints. Increase sales conversion, set customers’ expectations, and offer customers peace of mind.
Reduce service workload with real-time tracking data on a centralized dashboard.
65%
reduction in WISMO tickets
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Key features
Order & Shipment Tracking
Filter, track, and view details of all orders and shipments via one portal. Have end-to-end visibility of your orders, closely monitor shipments, resolve exceptions, and reduce WISMO tickets.
AI-Powered Data Standardization
Improve shipment status accuracy with AI. Leverage historical data to train AI models so that all your shipment data can be automatically standardized for faster workflow and WISMO resolution.
Carrier Auto-Detection
Avoid errors on shipment statuses when tracking numbers don't match the carrier. AfterShip's AI cross-checks tracking numbers to detect the right carrier and update shipment tracking status.
Make smarter shipping decisions with insightful supply chain metrics.
82%
decrease in lead times to certain destinations
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Key features
Order Fulfillment Reporting
Leverage data to improve delivery performance and optimize fulfillment strategy. Analyze shipment counts, order processing times, transit times, exceptions, on-time rates, and more via one portal.
Customer Engagement Reporting
Reveal which parts of your post-purchase experience customers engage with, then adjust to drive more clicks and revenue. Get all data including tracking page visits, CTR, and shipping reviews.
Data & Insight Configuration
Make informed decisions and ensure different stakeholders are aligned. Analyze up to 3 years of data with data lake, apply desired filters, and notify designated recipients at set times.
Enhance brand experiences
Deliver a branded experience with proactive communication to drive customer loyalty.
3.2x
views per order on branded tracking page
Key features
Branded Tracking Pages
Bring customers back to your website with a targeted tracking page tailored to the right audience, on your own domain. Customize it with your own brand assets to create a seamless buyer journey.
Configurable Notifications
Reduce customer anxiety and build anticipation with real-time notifications when their order status updates. Create automated communication flows with customizable templates.
Apple Wallet Order Tracking
Add orders to Apple Wallet from Shopify order status pages, tracking pages, emails, and SMS notifications. Elevate customer satisfaction with a simple and seamless tracking experience.
Multi-Language Support
Quickly expand into new regions with auto-translated shipment updates on branded tracking pages and notifications. Offer a native language experience to your customers in every country.
AI Product Recommendations
Drive incremental revenue by cross-selling shoppers with product recommendations on their tracking pages and notifications. Select products yourself, or let our AI offer relevant choices.
Estimated Delivery Date (EDD)
Display delivery date estimates across multiple touchpoints. Increase sales conversion, set customers’ expectations, and offer customers peace of mind.
Optimize your transportation network
Reduce service workload with real-time tracking data on a centralized dashboard.
65%
reduction in WISMO tickets
Key features
Order & Shipment Tracking
Filter, track, and view details of all orders and shipments via one portal. Have end-to-end visibility of your orders, closely monitor shipments, resolve exceptions, and reduce WISMO tickets.
AI-Powered Data Standardization
Improve shipment status accuracy with AI. Leverage historical data to train AI models so that all your shipment data can be automatically standardized for faster workflow and WISMO resolution.
Carrier Auto-Detection
Avoid errors on shipment statuses when tracking numbers don't match the carrier. AfterShip's AI cross-checks tracking numbers to detect the right carrier and update shipment tracking status.
Make data-driven decisions
Make smarter shipping decisions with insightful supply chain metrics.
82%
decrease in lead times to certain destinations
Key features
Order Fulfillment Reporting
Leverage data to improve delivery performance and optimize fulfillment strategy. Analyze shipment counts, order processing times, transit times, exceptions, on-time rates, and more via one portal.
Customer Engagement Reporting
Reveal which parts of your post-purchase experience customers engage with, then adjust to drive more clicks and revenue. Get all data including tracking page visits, CTR, and shipping reviews.
Data & Insight Configuration
Make informed decisions and ensure different stakeholders are aligned. Analyze up to 3 years of data with data lake, apply desired filters, and notify designated recipients at set times.
Seamless integration
1,206 carriers
Leverage our global network of carriers, postal services, last-mile delivery couriers, 3PLs, freight forwarders, LTL carriers, and major carrier subsidiaries, including local delivery services.
70 platforms
Easily plug into our native integrations with major eCommerce platforms and apps, such as Shopify, NetSuite, Salesforce Cloud Commerce, Magento, Klaviyo, Zendesk, and Attentive.
Tracking API and webhook
Designed for easy engineering. Get the most robust multi-carrier tracking APIs and webhooks to save your time on shipment tracking integrations with 1,000+ worldwide carriers.
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Integrate multi-carrier tracking via API
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.
Global coverage: 1,000+ carrier integrations and 52+ languages
Accuracy: Normalized data and standardized 7 main- and 33 sub-statuses
Data integrity: AI helps recognize new tracking number patterns
Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
How AfterShip Tracking customers boost revenue and retention
“We use AfterShip data to find out where our customers are, which regions and routes we're missing, and to identify opportunities that have led to improvements in our service, month over month.”
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“We’ve had a lot of customers reaching out to us saying, “Wow, what a great service!” rather than coming to us when that's a problem.”
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"We knew there was a disconnect and AfterShip provided us with the data to formulate a strategy to approach the issue."
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"AfterShip is the most advanced shipment tracking solution in the market. It only took 1-2 weeks for our engineers to implement."
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"Our work with AfterShip is an important part of our mission to make cross-border shopping easy. "
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Recognized by customers for exceptional service
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Get started in only 30 minutes
Connect with one of our post-purchase experts. We'll show you how to create unforgettable customer experiences.
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