FedEx® Freight Sporing

How to track my FedEx® Freight packages?

Track with FedEx

• FedEx Website

  1. Go to the FedEx Freight tracking page or the main FedEx tracking page.
  2. Enter your PRO number (the freight-specific identifier) or shipment reference number.
  3. Click the button "TRACK".
  4. Seconds later, an updated page will display the most recent status of your order.

• FedEx Mobile App

  1. Download the FedEx Mobile App from iOS (App Store) or Android (Google Play).
  2. Open the app and sign in (optional).
  3. Enter your PRO number, scan the barcode, or select freight under reference tracking.
  4. Tap the "Track" button and view tracking details.

  You can also enable notifications to receive real-time status updates on the app.

• FedEx Email

  FedEx allows you to get shipment updates directly in your inbox by simply sending an email. Here's how to use email to track your FedEx package:

  1. Open your email client and compose a new email for [email protected].
  2. Include your PRO number or reference number in the email body (one per line).
  3. Send the email and receive a reply with tracking information.

• FedEx Advanced Tracking or InSight® (for businesses)

  1. Sign in to FedEx Advanced Tracking or InSight®.
  2. View all current and past freight shipments automatically—no need to enter individual tracking numbers.
  3. Monitor multiple shipments, set alerts, and download reports.

• Call FedEx Customer Service

  • For freight-specific tracking, call 1-866-393-4685 (U.S./Canada international freight support) or 1-800-463-3339 (1-800-Go-FedEx) for general freight queries.
  • Provide your PRO or reference number to receive real-time shipment status.

Track with AfterShip

• AfterShip Package Tracking Page

  AfterShip helps you track your packages with multiple carriers including FedEx and supports any shipments including FedEx® Freight. Following these steps, you can effortlessly get updated information about your packages:

  1. Find your FedEx® Freight tracking number, PRO number, or BOL number first.
  2. Go to the AfterShip Package Tracking Page for the search this time.
  3. In the designed input box, enter up to 50 tracking numbers, each per line.
  4. Click on the "Track" button and start processing.

  A few seconds later, you can review all updated information about your packages! Here's a simple diagram to guide you:

  

• AfterShip Mobile App

  The AfterShip Mobile App also helps you track packages from FedEx® Freight and over 1,200+ global carriers. Here's how to track your FedEx package using the AfterShip Mobile App:

  1. Just like before, you need to get your tracking number.
  2. Download AfterShip Mobile App - available on iOS (App Store) and Android (Google Play).
  3. Log in or sign up for your AfterShip account.
  4. Tap the "Add Tracking" button and input the tracking number.
  5. AfterShip will automatically detect FedEx as the carrier.
  6. Once the tracking number and carrier are added, AfterShip will display detailed status updates for your package.

  To stay updated, you can enable push notifications for tracking updates on the AfterShip Mobile App. This means you'll receive alerts when the status of your package changes.

Where and how to find my FedEx® Freight tracking number?

1. Shipping Documents
   The PRO number (progressive routing order number) appears on the shipping confirmation, freight invoice, or prepaid Bill of Lading—commonly used for FedEx Freight shipments.
2. Label or Bill of Lading (BOL)
   You can also locate the PRO number or tracking number directly on the physical freight label or Bill of Lading packed with your shipment.
3. Contact the Shipper or Freight Broker
   Shippers or brokers often provide the PRO number once the shipment is tendered—just ask them for this identifier.

Get real-time tracking notifications with AfterShip

Get real-time tracking updates with AfterShip Subscription or the AfterShip Mobile App. Stay informed with instant delivery alerts, including in transit, out for delivery, and delivered statuses—across 1,200+ carriers—all in one place. Never miss a shipment update, wherever you are.

How to contact FedEx® Freight to deal with the issue?

If you encounter a problem with your FedEx Freight shipment, there are several ways to get support directly from FedEx Freight:

1. Customer Service Phone
   You can reach FedEx Freight Customer Service at 1‑866‑393‑4585 (U.S. and Canada). Representatives are available to help with shipment inquiries, delivery issues, and claims.
2. Online Support
   Visit the official FedEx Freight contact page for detailed options, including live chat and submitting a support request.
3. File a Claim Online
   For damaged or lost shipments, go to the FedEx claims page to submit a formal claim.
4. Local FedEx Freight Service Centers
   Locate a nearby FedEx Freight Service Center at https://www.fedexfreight.fedex.com/locations.jsp if you prefer to speak with someone in person or drop off/pick up freight.

*Always have your PRO number, tracking number, or bill of lading (BOL) on hand when contacting FedEx Freight for faster assistance.

About FedEx® Freight

FedEx**®** Freight, the largest LTL (Less‑than‑Truckload) carrier in North America, delivers palletized shipments over 150 lb across the U.S., Canada, and Mexico. It also provides air and ocean freight forwarding services, handling complex logistics with multi-channel transport solutions.

Service types

LTL Services for the U.S., Canada and Mexico

FedEx® Freight offers various LTL options:

• FedEx Freight® Priority for time-sensitive freight across North America.
• FedEx Freight® Economy for cost-efficient, less-urgent shipments.
• FedEx Freight Direct for residential and business doorstep delivery—including bulky or assembled items.

Domestic 1-, 2- and 3-Day Air Freight Services

• FedEx 1Day® Freight for urgent shipments.
• FedEx 2Day® Freight for situations where you don't want your shipment there overnight.
• FedEx 3Day® Freight for delivery on the third business day.

International 1-5 Day Air Freight Services

• FedEx International Priority® Freight for palletized shipments over 150 lbs.
• FedEx International Economy® Freight for a cost-effective option.
• FedEx® International Deferred Freight for an economical solution for less time-sensitive shipments.

Expedited and Specialized Freight Shipping

• FedEx First Overnight® Freight for delivery of U.S. air freight by the next business day.
• FedEx SameDay® Freight for critical intra-U.S. air delivery within hours.
• FedEx® International Next Flight for urgent global departure via next available aircraft.
• FedEx International Premium® for time-definite airport-to-airport delivery, controlled items, dangerous goods, and consolidated freight shipments.

Air Freight Forwarding

• Air charters for urgent or emergency shipments that require immediate attention.
• Air freight with direct distribution for those looking to avoid delays at the distribution center by bypassing it entirely, facilitating quicker customs clearance and faster time to market.

Ocean Freight Forwarding

• Ocean freight last-mile with day-definite delivery for those needing accurate arrival predictions to avoid guessing shipment times. It allows precise planning, labor forecasting, consignee communication, and timely delivery for palletized and non-palletized cargo under 20,000 lbs.
• Ocean freight with direct distribution helps bypass distribution center delays, offering faster market access, consolidated customs fees, reliable delivery, and potential long-term cost savings for both FCL and LCL shipments.
• Ocean freight LCL express from China to the U.S. offers expedited ocean shipping from China to the U.S. Opt for faster port arrival, container processing, and port-to-door delivery with FedEx Freight® Priority. This LCL consolidation option provides streamlined pricing, a single point of contact, and a single invoice.

Service areas & service time

Service types	Export service areas	Import service areas	Service time
LTL Services for the U.S., Canada and Mexico
• FedEx Freight® Priority	Throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, Canada, and Mexico	Same	Typically in 1–3 days (depending on origin and destination)
• FedEx Freight® Economy	Throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, and Canada	Same	Typically in 3–6 days (depending on origin and destination)
• FedEx Freight Direct	Anywhere within the contiguous U.S., as long as the destination is in a covered area	Same	Multiple service options
Domestic 1-, 2-, and 3-Day Air Freight Services
• FedEx 1Day® Freight	Throughout all 50 states; Hawaii service is to and from the island of Oahu only	Same	Delivery by the next business day at 10:30 a.m. for most packages, and by noon for several others
• FedEx 2Day® Freight	Throughout all 50 states; Hawaii service is to and from the island of Oahu only	Same	Delivery in 2 business days by noon for most packages
• FedEx 3Day® Freight	Throughout all states except Alaska and Hawaii	Same	Delivery in 3 business days by 3 p.m. for most packages
International 1-5 Day Air Freight Services
• FedEx International Priority® Freight	From the U.S. to more than 130 countries and territories	To the U.S. from more than 105 countries and territories	Typically 1, 2, or 3 business days
• FedEx International Economy® Freight	From the U.S. to more than 130 countries and territories	To the U.S. from more than 50 countries and territories	Typically within 5 business days
• FedEx® International Deferred Freight	From the U.S. to more than 40 countries and territories	To the U.S. from 20 countries and territories	Typically within 5-10 business days
Expedited and Specialized Freight Shipping
• FedEx First Overnight® Freight	Throughout all 50 states	Same	Delivery by the next business day by 9 a.m. or 10:30 a.m.
• FedEx SameDay® Freight	Throughout all 50 states	Same	Within hours
• FedEx® International Next Flight	More than 220 countries and territories	Same	Delivery on the next available flight
• FedEx International Premium®	More than 30 countries	Same	Typically 1, 2, or 3 days
Air Freight Forwarding
• Air charters	Between North America, Asia, Europe, the Middle East, Africa, and Latin America	Same	-
• Air freight with direct distribution	Pickup points are consolidated in Asia, Europe, and select locations in Latin America; Door-to-door delivery to multiple destinations across the U.S.	Same	Typically within 3-10 days
Ocean Freight Forwarding
• Ocean freight last-mile with day-definite delivery	-	Import to the U.S. from the Asia Pacific region, Europe, the Middle East, and Latin America	-
• Ocean freight with direct distribution	-	Import to the U.S. and Canada from the Asia Pacific region, Europe, the Middle East, and Latin America	-
• Ocean freight LCL express from China to the U.S.	From Shanghai and Ningbo to the Ports of Los Angeles and Long Beach	Same	Typically within 10–12 days

What are the differences between AfterShip and FedEx® Freight?

You can use FedEx for shipment and delivery logistics and use AfterShip to track across carriers and enhance customer experience—all while saving support costs and boosting brand trust:

Multi-carrier tracking with 1,200+ carriers supported

Efficiently track shipments from 1,200+ global carriers, not limited to FedEx, including UPS, DHL, USPS, GLS, and more, eliminating the need to visit multiple carrier websites and simplifying multi-carrier shipment monitoring.

Integration with eCommerce platforms

Integrate seamlessly with major eCommerce and marketplace platforms like Shopify, Salesforce Commerce Cloud (SFCC), WooCommerce, Magento, BigCommerce, Amazon Seller Central, and more, enabling automated tracking updates and improving the post-purchase experience.

Scalability for both individual and business needs

Suitable for both individual shoppers and sellers who frequently handle large volumes of packages from various sources, offering scalable solutions for diverse shipping needs that are not limited by carrier restrictions.

• For individuals: Track all packages—regardless of the carrier or online store—in one place using AfterShip Package Tracking Page or Mobile App. AfterShip makes it easy to read and understand tracking details and receive real-time package status update notifications.
• For sellers: AfterShip supports multi-channel retailers, marketplaces, and logistics teams. With powerful tracking API and webhook (99.9% uptime), sellers can deliver a seamless post-purchase experience and scale operations effortlessly.

Why track and integrate FedEx® Freight packages with AfterShip?

✅ Support for any shipment worldwide with full coverage

Easily track any shipments from parcel, trucking, freight, postal, express, and 3PL carriers worldwide, ensuring comprehensive coverage whether you're monitoring a single delivery or orders from multiple logistics providers.

✅ Carrier auto-detection by tracking number

The package tracking page automatically detects the shipping carrier through seamless integrations, ensuring accurate identification based on tracking number format to avoid manually selecting the courier and eliminate any guesswork.

✅ Detailed package status notifications for complete tracking visibility

Stay updated with every step of your package's delivery journey, including info received, in transit, out for delivery, available for pickup, failed attempt, delivered, pending, expired, and exception, all clearly displayed to provide complete visibility into the delivery process.

✅ AI-powered estimated delivery dates with high precision

View AI-powered estimated delivery dates, calculated from carrier reliability, route analysis, and delivery performance with up to 95% prediction accuracy so you can better plan for your package's arrival and reduce uncertainty around delivery timelines.

✅ Email alerts on status change for constant updates

Receive automatic email notifications whenever your package status changes, helping you stay informed without constantly checking the page or manually refreshing for new updates.

✅ Bulk tracking capability for efficient package management

Efficiently track up to 50 packages at once by entering multiple tracking numbers, giving you a convenient way to monitor all your shipments together in one place.

✅ Access to 1,200+ global carriers for comprehensive tracking

Seamlessly access tracking updates from 1,200+ international carriers including FedEx, UPS, DHL, USPS, and many more, enabling you to follow virtually any package worldwide with confidence.

✅ Multilingual tracking support for global communication

The tracking interface is available in 30+ languages, including English, Spanish, French, German, Japanese, and Italian, making it easy to track packages in your preferred language.