How does payment work?
Top up your account balance by purchasing credits of $20 or more with credit card or PayPal. Each shipment added deducts your account balance based on your monthly usage. Choose auto-recharge to purchase an additional credit when balance falls below $5.
Do you offer enterprise solution?
Email our support team if you have volume higher than 300,000 shipments per month. We will have a dedicated support for you, and support post payment with bank transfer option.
What’s your service SLA?
AfterShip guarantee 99.95% monthly uptime. If we don’t meet our 99.95% monthly uptime guarantee, we’ll refund you 10% whatever you paid AfterShip for that period of downtime.
Do you charge by API calls or email notifications?
No - we charge by the number of shipments. The per-shipment fee includes all the API usage, webhooks and email notifications. So it does not matter how many API calls you make, we charge only the per shipment fee only.
Over 90,000 businesses chose AfterShip
Scalable shipment tracking solution for marketplaces and online retailers.
AfterShip streamlines the after-purchase experience for 17M+ Wish users worldwide. It is easy to integrate and provides a proactive API update.
We found Aftership to be the only scalable solution out there that could support our rapid expansion for Groupon Goods into over 30 countries. I highly recommend these guys
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