Features
- World-class package protection
- Automated resolutions
- Claim management portal
Protection
World-class shipping protection that captures lost revenue, drives customer satisfaction, and optimizes claims operations.
Powered by
Shipping incidents frustrate both retailers and customers. When it comes to making claims, it usually results in disputes, lengthy processing, and endless waiting periods. Claim approvals can take several months with carriers.
Powered by InsureShield®, AfterShip Protection is a free-to-use software that offers lower-than-industry premiums. Its easy online claims process provides global, full-value, and cross-carrier coverages. Most claims can be approved within 2-5 business days with Protection, so retailers can quickly get reimbursed and recapture lost revenue.
1. Please provide the information of your business
Average Order Value
Number of packages annually
Hourly wage for each customer service staff
Package loss rate
2. Please choose the categories you sell
Potential loss without Protection
-
$106,560
Your projected ROI (US$):
$1,036,680
per year
Cost reduction
Manpower cost saved annually
$31,046
Lost revenue recaptured
Revenue recaptured with reshipping
$109,440
Revenue increase
Revenue due to conversion rate increase
$900,000
We collect data as customers interact with us via our websites or use AfterShip’s subscription services. When we collect and how we use the information are all described in our Privacy Policy.
95%
high claim-success rate
Partner with a recognized insurance provider and offer better experiences to customers when their package is lost, damaged, or porch-pirated. InsureShield's data shows 95% of claims are approved.
Don't make customers wait for claims approvals. AfterShip Protection uses InsureShield as its trusted shipping insurance provider. Their claims are approved within 4 days of submission (on average).
Recoup any costs incurred, given the need to expedite the shipping of replacement items. AfterShip will pay up to 20% of the merchandise list value to compensate for the incremental re-shipping costs.
Protect your customers’ shipments as they fly, sail, or ride around the world. Both domestic and international shipments are covered, from anywhere to anywhere.
Don’t worry about who you ship with, all customer deliveries are eligible for cover. Goods in any packaging, moving with any carrier, via any lane can all be protected.
Build a trusting relationship with your customers. Assure them that protection claims for porch piracy will not require a police report in order to be resolved.
1.5%
of item value as coverage cost
Enable customers to take control of their own shopping experiences. Allow them every opportunity to protect their order by enabling single-click protection at either cart or checkout.
Attract your customers to opt for coverage with accessible prices. Our coverage only costs around 1.5% of the protected value which makes it an easy option on most orders.
Provide customers with a simple and easy-to-use portal where they can submit claims. Allow them to select issue type, upload supporting documents, and pick a preferred resolution method.
Quickly compensate anxious customers by automatically sending a replacement or refund at any point in the claims process. Trigger a resolution at submission, approval, or payment receipt.
120%
protected value to absorb expedited re-order costs
Manage your coverage and customer claims directly via a single centralized portal. View claim status to quickly and easily execute appropriate resolutions.
Take control of customer claims. Improve claim success-rate by intercepting and enhancing customer claims, or save time by allowing them to go directly to the insurer.
Keep your support agents up to date with the latest info for all your claims. Get email notifications for updates, including when a claim is denied or approved, or if further documents are required.
Get world-class protection
95%
high claim-success rate
Partner with a recognized insurance provider and offer better experiences to customers when their package is lost, damaged, or porch-pirated. InsureShield's data shows 95% of claims are approved.
Don't make customers wait for claims approvals. AfterShip Protection uses InsureShield as its trusted shipping insurance provider. Their claims are approved within 4 days of submission (on average).
Recoup any costs incurred, given the need to expedite the shipping of replacement items. AfterShip will pay up to 20% of the merchandise list value to compensate for the incremental re-shipping costs.
Protect your customers’ shipments as they fly, sail, or ride around the world. Both domestic and international shipments are covered, from anywhere to anywhere.
Don’t worry about who you ship with, all customer deliveries are eligible for cover. Goods in any packaging, moving with any carrier, via any lane can all be protected.
Build a trusting relationship with your customers. Assure them that protection claims for porch piracy will not require a police report in order to be resolved.
Give customers peace of mind
1.5%
of item value as coverage cost
Enable customers to take control of their own shopping experiences. Allow them every opportunity to protect their order by enabling single-click protection at either cart or checkout.
Attract your customers to opt for coverage with accessible prices. Our coverage only costs around 1.5% of the protected value which makes it an easy option on most orders.
Provide customers with a simple and easy-to-use portal where they can submit claims. Allow them to select issue type, upload supporting documents, and pick a preferred resolution method.
Quickly compensate anxious customers by automatically sending a replacement or refund at any point in the claims process. Trigger a resolution at submission, approval, or payment receipt.
Manage claims effortlessly
120%
protected value to absorb expedited re-order costs
Manage your coverage and customer claims directly via a single centralized portal. View claim status to quickly and easily execute appropriate resolutions.
Take control of customer claims. Improve claim success-rate by intercepting and enhancing customer claims, or save time by allowing them to go directly to the insurer.
Keep your support agents up to date with the latest info for all your claims. Get email notifications for updates, including when a claim is denied or approved, or if further documents are required.
Integrate seamlessly and eliminate manual data reentry with platforms like Shopify and Shopify Plus without lengthy development. Just one-click, get the protection for your Shopify business.
Designed for easy engineering. Feel free to integrate Protection API with your current tech stack and auto-extract relevant data to your own system.
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