AfterShip Returns vs. Supportsync

AfterShip Returns is the best alternative to Supportsync for your eCommerce store.

  • Provides shoppers the best returns experience
  • Interactive returns, generate pre-paid labels automatically
  • Support UPS, FedEx, USPS and 23 carriers worldwide
AfterShip Returns Center - Top-rated returns management solution for eCommerce

Works well with other platforms

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Why choose AfterShip Returns over Supportsync?

ISO 27001 certification

ISO 27001 certification

The world’s most rigorous standards for managing information security and privacy.

GDPR compliance

GDPR compliance

We are GDPR compliant to protect data and privacy in Europe.

24/7 support

24/7 support

Our support team has strong technical knowledge to help you integrate our APIs faster.

Enterprise-grade software

Enterprise-grade software

Set up multiple organizations and invite members within your organization to manage the return process easily.

Trusted by top brands

Trusted by top brands

Popular eCommerce brands have streamlined their return process with AfterShip Returns.

Save money

Save money

Remove friction, reduce cost, and recapture revenue with a branded interactive return page.

Does AfterShip Returns have better pricing than Supportsync?


Basic features and analytics



returns per month

$0.50 per extra return

What's in Essentials:
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules
  • Return analytics
  • 1 carrier + USPS


Streamline your returns process



returns per month

$0.50 per extra return

Everything in Essentials, plus:
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Advanced return methods
  • General eligibility rules
  • Printerless returns (QR codes)
  • 3 carriers + USPS



Advanced flexibility and control



returns per month

$1.00 per extra return

Everything in Pro, plus:
  • Shipment status-triggered automations
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations
  • Returns webhooks
  • 5 carriers + USPS


A customized plan built to scale




returns per month

Everything in Premium, plus:
  • Instant exchanges
  • Enterprise single sign-on (SSO)
  • Partial return of bundled items
  • Returns API
  • Custom API rate limit
  • Custom integrations
  • 31 carriers + USPS

Some of 1,000s of brands powered by AfterShip

Trusted by 10,000 retailers & counting

Just starting your business? No problem! We have a Free plan which includes all our basic features. Choose Free

Full Comparison

What features make AfterShip Returns better than Supportsync?

AfterShip Returns has everything you need to provide the best returns experience.

Read more >

Branded returns page
Branded returns page

Give your customers an engaging & self-service return experience to retain brand loyalty.

Returns management portal
Returns management portal

Gain visibility into all your returns in one place to fasten your return process.

Return notifications
Return notifications

Give proactive updates of returns status to drive customer loyalty and reduce inquiries.

Routing rules
Routing rules

Set up smart routing rules to ensure items are sent back to the right place at minimal cost.


Understand your returns process performance to plan inventory better and improve product offerings.

branded returns page

AfterShip Returns is trusted by 100,000 retailers & counting

Create a world-class post-purchase experience