New Returns APIs and webhook
Integrate AfterShip Returns Center’s core functionality with the critical aspects of your business to manage, automate, and streamline returns, refunds, and exchanges.
Returns Center features
API Integration
AfterShip Returns Center API and webhooks allow merchants to capture and send up-to-date returns and refund data to ensure consistency across systems and power operational growth.
Sync order and product data
Push customer order information from third-party systems/software into AfterShip Returns Center and make it readily available for your branded returns page and exchange sales lookup.
Centralize returns data
Use AfterShip Returns Center webhook to deliver details of the latest return updates to your internal system based on asynchronous events like when a return request approval is pending, return request is completed, and more.
Automate returns process
Streamline your operational workflow by leveraging AfterShip Returns Center’s Returns Management API to approve, reject, or mark the return request as “shipment received” or “refunded elsewhere” from your system.
Works well with other platforms
Open Commerce API
Integrate your eCommerce platform’s order and product data with AfterShip Returns Center so it can be made available on your branded returns page for customers to raise hassle-free return requests and carry out effortless exchanges.
Returns Center Webhook
Feed your CRM, ERP, and warehouse systems with real-time customer return data. Use webhook subscriptions to receive notifications about particular return events in a shop.
- Send customers return order status updates
- Notify customers about the refund status
Returns Management API
Fully or partially automate the processing of return requests and refunds by integrating your internal business applications with our Returns Management API.
- Optimize your returns
- Maximize your technology investments
