Returns features

Automation rules

Manage product returns and exchanges more effectively and reduce the time it takes to process returns. Deliver an exceptional post-purchase experience.

Automation rules
Speed up  returns process

Speed up returns process

Simplify complex return processes and serve a better customer experience by automatically updating the returns order status.

Minimize  (RMA) costs

Minimize (RMA) costs

Send the items back to the customers and resolve the requests faster without adding huge costs to your bottom line.

Reduce manual errors

Reduce manual errors

Live up to customer expectations by delivering a prompt return experience. Achieve operational efficiency by automating returns status updating with AfterShip tracking.

Works well with other platforms

shopify logo whitebg
Shopify plus
Magento
Bigcommerce
Woocommerce
Squarespace

96%

96% of customers would shop with a brand again with an “easy” or “very easy” return experience.

Streamline RMA processing

Streamline RMA processing

Reduce the overall cost of returns and optimize delivery time by auto-updating the RMA status once the shipment is delivered.

  • Initiate refunds faster
  • Minimize RMA costs
  • Save time with automation
  • Synced with AfterShip tracking
Streamline RMA processing
Faster refunds. Better brand credibility.

Faster refunds. Better brand credibility.

Carry out a quick refund to customers once the order is delivered by automatically updating the status of the returns to “Delivered”, “In-Transit” or "Marked as received".

  • Increase customer satisfaction
  • Build brand trust
  • Foster repeat sales
  • Synced with AfterShip tracking
Faster refunds. Better brand credibility.
Improve your bottom line

Improve your bottom line

Optimize your workflow and reduce the burden on your workforce to process each request separately by auto-updating the requests as “Shipment received”.

  • Quick request resolution
  • Reduce return costs
  • Automate refund processing
  • Build brand trust
  • Reduce manual errors
Improve your bottom line
Drive repeat sales

Drive repeat sales

Customers love a seamless return experience. Encourage them to shop again from your store by automating your returns process and fulfilling requests in no time.

Drive repeat sales
Manage inventory better

Manage inventory better

Recover losses from your returned items faster by automatically or manually restocking them on Shopify and making them available for sale.

  • Choose the products to restock on Shopify
  • Restock manually when the shipment is marked received
  • Enable auto-restock when the shipment is marked received
  • Auto-mark returned items as received and restocked with advanced rules
Manage inventory better
Reduce the chances of errors

Reduce the chances of errors

Save time and effort by creating exchange orders automatically when a shopper chooses to exchange the purchased item with the same item based on the return status.

Reduce the chances of errors

Create a world-class post-purchase experience