Returns Center features

Branded returns page

Give your customers an engaging & self-service return experience to retain brand loyalty.

Branded returns page
Drive after sales engagement

Drive after sales engagement

Give customers a delightful return experience with a custom branded self-service solution.

Automated return process

Automated return process

Enable customers to print return labels in minutes without a single email exchange.

Reduce return rate

Reduce return rate

Avoid ineligible items and sales items from being returned.

Works well with other platforms

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Shopify plus
Magento
Bigcommerce
Woocommerce
Squarespace

53%

53% of shoppers check their refund status daily

Give a great first impression

Give a great first impression

A beautiful and mobile responsive returns page gain customer confidence about your brand.

Give a great first impression
Fewer ineligible returns. More happy customers.

Fewer ineligible returns. More happy customers.

Display clearly the returns window and non-returnable items to eliminate customer confusion.

Fewer ineligible returns. More happy customers.
Make every return a potential repurchase.

Make every return a potential repurchase.

Recapture revenue by giving customers options to exchange or refund to store credit.

  • Refund by original payment method
  • Refund by store credit
  • Resolved by exchange
Make every return a potential repurchase.
Offer flexible return methods

Offer flexible return methods

Allow shoppers to control how they want to return. Drive customer satisfaction.

  • Prepaid shipping labels
  • Drop-off to FedEx offices or Walgreens
  • Return to stores
  • Customer choice of carrier
Offer flexible return methods
Customize return reasons

Customize return reasons

Collect feedback from customers while keeping the returns process seamless.

Online order number lookup

Online order number lookup

Start the return process quickly and securely by entering the order number and email address.

Show marketing assets

Show marketing assets

Display your top featured products to build your repeating customers base.

Customizable returns policy page

Customizable returns policy page

Create a simple returns policy to gain customer trust before they make the first purchase.

Display returns history

Display returns history

Give customers visibility into their return requests anytime to reduce their inquiries.

Support multi-language

Support multi-language

Offer customers personalized returns experience with the multilingual returns pages.

Give your customers an engaging & seamless return experience to retain brand loyalty.