Returns Center features

Non-returnable rules

Clearly identify which items are eligible for return to eliminate customer confusion.

Non-returnable rules
Reduce return requests

Reduce return requests

Minimize return requests by letting customers know which items are eligible for returns.

Boost customer satisfaction

Boost customer satisfaction

Customers love transparency. Let them know upfront what they can return and what cannot.

Increase operational efficiency

Increase operational efficiency

Avoid customers from sending ineligible items to the warehouse. Save everyone the hassle.

Works well with other platforms

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Shopify plus
Magento
Bigcommerce
Woocommerce
Squarespace

44%

44% of distribution center managers consider returned items as a “pain point” in their operations.

30-day or 60-day return policy?

30-day or 60-day return policy?

Set a return window easily to avoid unnecessary returns.

30-day or 60-day return policy?
Avoid multiple returns per order

Avoid multiple returns per order

Limit your customers to submit only one return request for the same order to reduce costs.

Avoid multiple returns per order
Configure non-returnable items easily

Configure non-returnable items easily

Set specific items as ineligible for return or exchange to minimize returns.

Configure non-returnable items easily
Advanced non-returnable rules

Advanced non-returnable rules

Easily configure your ineligibility rules to further avoid unnecessary returns.

  • By discounted items
  • By product types
  • By product tags
Advanced non-returnable rules

Give your customers an engaging & seamless return experience to retain brand loyalty.