aftership-returns-center

Pricing

Returns Center features

Non-returnable rules

Clearly identify which items are eligible for return to eliminate customer confusion.

Non-returnable rules
Reduce return requests

Reduce return requests

Minimize return requests by letting customers know which items are eligible for returns.

Boost customer satisfaction

Boost customer satisfaction

Customers love transparency. Let them know upfront what they can return and what cannot.

Increase operational efficiency

Increase operational efficiency

Avoid customers from sending ineligible items to the warehouse. Save everyone the hassle.

Works well with other platforms

shopify logo whitebg
Shopify plus
Magento
Bigcommerce
Woocommerce
Squarespace

44%

44% of distribution center managers consider returned items as a “pain point” in their operations.

30-day or 60-day return policy?

30-day or 60-day return policy?

Set a return window easily to avoid unnecessary returns.

  • Set return window by order date
  • Set return window by order fulfillment date
  • Set return window by order delivery date
  • Set return window by product type or tag
    New
30-day or 60-day return policy?
Avoid multiple returns per order

Avoid multiple returns per order

Limit your customers to submit only one return request for the same order to reduce costs.

Avoid multiple returns per order
Configure non-returnable items easily

Configure non-returnable items easily

Configure whether discounted or sale items are eligible for return or exchange to minimize returns.

Configure non-returnable items easily
Hassle-free returns. More happy customers.

Hassle-free returns. More happy customers.

Build an allowlist to make an exception for specific orders to let the customer raise a return request easily.

  • By specific order numbers
  • By specific product types
  • By customer email address
  • By product tags
Hassle-free returns. More happy customers.
Avoid unnecessary returns

Avoid unnecessary returns

Create a list of ineligible items for returns or exchange based on specific rules to minimize returns.

  • By specific product types
  • By customer email address
  • By product tags
Avoid unnecessary returns

Give your customers an engaging and seamless return experience to retain brand loyalty.