Incremental revenue from notification emails

AfterShip’s shipment notifications significantly enhance brand identity and customer satisfaction. With the rule-based notification emails in AfterShip Tracking, retailers can proactively communicate with shoppers regarding the key delivery stages, enhance shopper engagement, and create a cohesive brand experience. AI-powered product recommendations can also be incorporated into emails to generate repeat sales. AfterShip has an average open rate of 65% on shipment notification emails. By leveraging this channel, retailers have achieved outstanding results, realizing up to 30% in revenue growth from AfterShip’s shipment notification emails.

Incremental revenue from tracking pages

AfterShip Tracking helps you create opportunities for more sales. Alongside package tracking information that most customers pay attention to, AfterShip Tracking presents a branded tracking page that seamlessly integrates marketing assets, enabling retailers to effectively promote additional products, loyalty programs, and more. Tracking page segmentation enables a highly personalized experience that can substantially increase conversion. In addition, AI-powered or manually curated product recommendations encourage repeat purchases. On average, an AfterShip branded tracking page has 3.2x views per order. As such, retailers typically see a 30% boost in repeat sales with AfterShip tracking pages and product recommendations.

Cost saving from staffing efficiency

AfterShip Tracking notably lightens retailers’ service workload with features such as the shipment visibility dashboard, branded tracking page, and rule-based notifications. Retailers can greatly reduce WISMO inquiries and demand on their staff. Retailers who utilize AfterShip Tracking have realized up to 75% reduction in WISMO tickets.