Delivering Success in2021
Despite another challenging year for logistics, by working together we delivered amazing eCommerce experiences all around the world.
You stayed on track
This year we’ve tracked shipments to every single country in the world.
tracked shipments in the U.S
of shipments went international
You spread good news
Retail therapy has continued to work wonders in 2021. And nothing makes customers happier than knowing exactly where their delivery is and when it will arrive.
Did you know?
You sent 200 million notifications to customers.
16% of shoppers visited your store via notifications.
You kept in touch
In 2021, customers checked their tracking page an average of 3 times. That was 3 more opportunities to show them how cool your brand and products are.
Did you know?
Customers saw nearly 1 billion branded tracking pages.
You gave 400 million product impressions.
We came together
For 10,000+ companies this year, post-purchase evolved from a ‘nice-to-have’ into a critical part of their customer experience.
Did you know?
Over 200,000 organizations use AfterShip.
We grew the family
The number of supported carriers we work with rose again this year to over 900. No matter who you partner with, we can help you provide a world-class post-purchase experience.
Top 5 carriers
❶ USPS
❷ UPS
❸ FedEx
❹ DHL
❺ Australia Post
Did you know?
We now support 932 carriers. We work with 128 technical partners.54% of all shipments were made by the top 5 most popular carriers.
You fulfilled a promise
As always, the top customer concern was when their package would arrive. Through the year, AfterShip helped over 200,000 organizations answer this question.
Did you know?
In 2021, 1 in 5 deliveries was delayed because of the COVID-19 pandemic.
We kept a secret
This year we either earned or renewed certifications that ensure your data is safe with us.
ISO 27001
certification
GDPR/CCPA
compatible