SMS
SMS marketing software
eCommerce SMS automation tool that drives end-to-end shopper engagement, delivers thoughtful shopper experiences, and accelerates sales.
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Trusted by the world’s biggest brands
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Shoppers want relevant communication at a convenient time
SMS marketing drives high conversions for eCommerce businesses, especially in scenarios such as abandoned carts. However, irrelevant or untimely text messages may harm your brand reputation or violate telemarketing laws.
Designed for Shopify and Shopify Plus, AfterShip SMS helps you deliver personalized and timely messages with one branded sender to identify and engage shoppers at various buying stages, all while remaining compliant. It is integrated with AfterShip Tracking so that you can quickly inform shoppers of important order status updates through SMS channels.
SMS automation tool that engages customers and accelerates sales
End-to-end customer engagement
Smart SMS automations
Better SMS experience
Engage customers across the entire lifecycle with promotional, transactional, and conversational text messages.
4%
conversion rate for abandoned cart SMS
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Key features
Welcome SMS
Turn new subscribers into customers effortlessly. Automatically send personalized greeting messages with incentives and offers to customers when they sign up.
Abandoned Cart SMS
Get more engagement and recover lost sales. Send automated texts with incentives to customers after they add items to the cart, but leave without completing the purchase.
Winback SMS
Reactivate and reengage with customers who have gone cold. Send automated texts with incentives to customers who have been inactive for a certain period of time.
Price Drop SMS
Automatically send a text to customers when their interested products have price drops. Make an easy sale and help customers save money on the items they actually want.
Back-in-Stock SMS
Send an automated text to customers when a product they are interested in comes back in stock. Create a sense of urgency to encourage customers to act.
Order Status Update SMS
Send an automated text to inform your customers about their order status, such as 'shipped', 'out for delivery', or 'delivered'. Provide a level of transparency your customers will appreciate.
Create SMS flows triggered by each individual shopper’s behaviors and preferences.
19.5%
click through rate for SMS newsletters
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Key features
SMS Automation Flow
Create automated actions triggered by contact behavior, shopping behavior, product-related actions, or shipping events. Streamline the process and make your SMS campaigns more tailored and effective.
SMS Trigger Filter
Send a more targeted message by narrowing the audience to a specific segment. Set up SMS triggers based on different event properties, such as sign-up source, cart value, and status.
SMS Conditional Split
Deliver unique experiences for your consumers based on their behavior and engagement. Create two distinct paths using a contact's profile properties or activities as the branching condition.
SMS A/B Testing
Create multiple outcomes to A/B things such as test time delays, SMS content, number of SMS messages, and discounts. Determine which version makes the most impact and drives business metrics.
SMS Newsletter
Reach customers with personalized text messages at a large scale and with higher visibility. Keep your customers informed about your business events, such as new product launches and promotions.
Customer Segmentation
Target exactly the right people with tailored SMS campaigns and timing. Define segments such as VIPs and repeated buyers based on customer attributes and website interactions.
Use a recognizable branded sender ID and offer an effortless sign-up.
40%
subscription rate from text messages
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Key features
Dedicated Number
Send SMS messages with a dedicated toll-free number, long code, or short code. Increase brand recognition and allow customers to reach the message quickly and easily.
SMS Quiet Hours
Send messages during reasonable hours. Deliver a thoughtful experience to shoppers and be compliant with telemarketing laws and regulations, such as the Telephone Consumer Protection Act (TCPA).
Tap-to-Text
Reduce barriers to subscription for your website visitors. Simply have them click a CTA to open a pre-populated text message and then tap send, and they’re subscribed to your SMS list.
Automatic URL Shortener
Use shorten URLs in text messages to make them more readable, increase CTR, and enable more data collection points. Brands can also save costs by including more content in one message.
End-to-end customer engagement
Engage customers across the entire lifecycle with promotional, transactional, and conversational text messages.
4%
conversion rate for abandoned cart SMS
Key features
Welcome SMS
Turn new subscribers into customers effortlessly. Automatically send personalized greeting messages with incentives and offers to customers when they sign up.
Abandoned Cart SMS
Get more engagement and recover lost sales. Send automated texts with incentives to customers after they add items to the cart, but leave without completing the purchase.
Winback SMS
Reactivate and reengage with customers who have gone cold. Send automated texts with incentives to customers who have been inactive for a certain period of time.
Price Drop SMS
Automatically send a text to customers when their interested products have price drops. Make an easy sale and help customers save money on the items they actually want.
Back-in-Stock SMS
Send an automated text to customers when a product they are interested in comes back in stock. Create a sense of urgency to encourage customers to act.
Order Status Update SMS
Send an automated text to inform your customers about their order status, such as 'shipped', 'out for delivery', or 'delivered'. Provide a level of transparency your customers will appreciate.
Smart SMS automations
Create SMS flows triggered by each individual shopper’s behaviors and preferences.
19.5%
click through rate for SMS newsletters
Key features
SMS Automation Flow
Create automated actions triggered by contact behavior, shopping behavior, product-related actions, or shipping events. Streamline the process and make your SMS campaigns more tailored and effective.
SMS Trigger Filter
Send a more targeted message by narrowing the audience to a specific segment. Set up SMS triggers based on different event properties, such as sign-up source, cart value, and status.
SMS Conditional Split
Deliver unique experiences for your consumers based on their behavior and engagement. Create two distinct paths using a contact's profile properties or activities as the branching condition.
SMS A/B Testing
Create multiple outcomes to A/B things such as test time delays, SMS content, number of SMS messages, and discounts. Determine which version makes the most impact and drives business metrics.
SMS Newsletter
Reach customers with personalized text messages at a large scale and with higher visibility. Keep your customers informed about your business events, such as new product launches and promotions.
Customer Segmentation
Target exactly the right people with tailored SMS campaigns and timing. Define segments such as VIPs and repeated buyers based on customer attributes and website interactions.
Better SMS experience
Use a recognizable branded sender ID and offer an effortless sign-up.
40%
subscription rate from text messages
Key features
Dedicated Number
Send SMS messages with a dedicated toll-free number, long code, or short code. Increase brand recognition and allow customers to reach the message quickly and easily.
SMS Quiet Hours
Send messages during reasonable hours. Deliver a thoughtful experience to shoppers and be compliant with telemarketing laws and regulations, such as the Telephone Consumer Protection Act (TCPA).
Tap-to-Text
Reduce barriers to subscription for your website visitors. Simply have them click a CTA to open a pre-populated text message and then tap send, and they’re subscribed to your SMS list.
Automatic URL Shortener
Use shorten URLs in text messages to make them more readable, increase CTR, and enable more data collection points. Brands can also save costs by including more content in one message.
Seamless integration
Shopify and Shopify Plus
One-click integration with Shopify and Shopify Plus. Sync your customer profile and order data with AfterShip SMS. Stay on top of website interactions, and reach customers with targeted messaging.
Choose the perfect plan for your business
Pro
Advanced tools to do more
from
$25
/month
Features
Enterprise
Full customization and support
from
Custom
Features
Recognized by customers for exceptional service
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Get started in only 30 minutes
Connect with our team, and we’ll show you how to utilize your marketing tools to engage with your customers.
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