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Trustpilot

Total Trustpilot's Customer by Industry

Following chart is the top 10 industries among Trustpilot's customer, the top 3 are:

  1. Home & Garden: about 20.24% of Trustpilot's customers are Home & Garden stores.

  2. Apparel: about 16.74% of Trustpilot's customers are Apparel stores.

  3. Beauty & Fitness: about 7.14% of Trustpilot's customers are Beauty & Fitness stores.

CategoriesStoresPercentage
Home & Garden4.64K20.24%
Apparel3.83K16.74%
Beauty & Fitness1.64K7.14%
Food & Drink1.56K6.83%
Sports1.52K6.62%
Health1.42K6.22%
Business & Industrial1.12K4.87%
Autos & Vehicles9354.08%
Computers8143.56%
Consumer Electronics8083.53%
Others4.62K20.17%

Stores using Trustpilot

There are 27323 eCommerce online stores in our database currently using Trustpilot to grow their business. Read on to discover how these stores are leveraging Trustpilot to achieve success.

CASETiFY
Casetify is a leading tech accessory brand known for offering highly customizable and stylish phone cases, tech accessories, and lifestyle products. Founded in 2011, the brand has gained popularity due to its unique approach to personalization and collaboration with influencers and artists. **Product Offerings** Casetify provides customers with phone cases, AirPods cases, Apple Watch bands, iPad cases, charging cables, power banks, screen protectors, face masks, and various other lifestyle products. The brand is unique in allowing users to customize their products with their favorite designs or create one from scratch using Casetify's online platform. **Collaborations** Casetify often teams up with popular brands, artists, and designers to release limited-edition collections of exclusive products. Some of their past collaborations include Hello Kitty, Pokémon, NASA, Coca-Cola, and The Rolling Stones. **Environmental Initiatives** Casetify has a strong commitment to sustainability through its "CASETiFY Conscious" collection. They offer eco-friendly phone cases made from 100% compostable and biodegradable materials. For every product sold from this collection, the company plants a tree to promote environmental conservation. **Shipping & Returns** Casetify ships worldwide and offers free standard shipping for orders over a specific threshold. They have a 14-day return policy on non-customized items, but customized products are not eligible for return or exchange.
Inkbox ™
Inkbox is an online platform for purchasing semi-permanent tattoos that offer the look and feel of a real tattoo without the long-term commitment. These tattoos last around 1-2 weeks and are easy to apply at home. **Products** Inkbox offers a wide range of products, including tattoos available in various styles, sizes, and designs. Their collection consists of thousands of designs created by tattoo artists worldwide. You can also create your own custom design using their online tool. In addition, Inkbox offers a “freehand” ink option for those who prefer to draw their tattoo directly onto their skin. **Ingredients and Safety** The main ingredient in Inkbox's tattoos is Genipa Americana extract, derived from a fruit traditionally used by indigenous people in Central and South America. The formula is skin-safe and dermatologist-tested. The company ensures that its products meet both FDA and European Union regulations for cosmetics. **Application Process** Inkbox tattoos are easy to apply at home by following included instructions. The typical application process takes about 15-30 minutes, after which you need to wait 1 hour for the tattoo to fully develop. Once applied, the tattoo will darken over the next 24-36 hours. **Shipping and Returns** Inkbox ships worldwide with varying shipping costs depending on location. They offer free shipping on orders over a certain threshold (varies by region). The company also provides a returns policy where users can return unused products within 30 days of purchase for a refund or store credit.
LOOKFANTASTIC
Lookfantastic is a leading online beauty retailer that offers a wide range of luxury skincare, haircare, and cosmetics products. The website features over 22,000 products from more than 660 premium brands, including popular names like Estée Lauder, Kérastase, and PIXI. Besides their extensive offerings, the site also provides expert advice, beauty tips, and tutorials for customers. **Product Categories** The main product categories available on Lookfantastic include skincare, haircare, makeup, fragrance, health and wellness supplements, and beauty tools. They also offer a range of special collections that cater to specific needs such as vegan beauty products or organic skincare. **Beauty Box Subscription** Lookfantastic offers a monthly beauty box subscription service. Subscribers receive a curated selection of deluxe samples and full-sized cosmetics from well-known and emerging brands. Each box has a different theme and comes with detailed information about the products included. **Shipping and Returns** Lookfantastic provides free shipping to over 200 countries worldwide without a minimum spend requirement. They also offer express shipping options for faster delivery. The website has an easy-to-follow return policy that allows customers to return items within 14 days after the receipt for a refund or exchange. **Rewards Club** Lookfantastic rewards its customers with their exclusive rewards club system based on loyalty points earned from each purchase. Members can redeem points for discounts on future orders or gain access to exclusive offers and promotions.
Karen Millen
Karen Millen is a renowned British fashion brand specializing in women's clothing, shoes, and accessories. The brand is widely recognized for its sophisticated, trend-led designs that cater to a wide range of occasions, from casual daywear to more formal events. **Products Offered** The brand offers a diverse collection of garments that include dresses, tops, skirts, trousers, jackets, knitwear, and loungewear. Karen Millen also provides an extensive range of footwear and accessories such as bags, belts, sunglasses, and jewelry. **Designer Collaborations** Karen Millen often partners with renowned designers and celebrities for exclusive collections. These collaborations bring unique styles and fresh ideas to the brand's offerings. **Sale Section** The website features a sale section where customers can find discounted items on a variety of clothing pieces and accessories. This section is regularly updated with new markdowns to provide shoppers with an opportunity to purchase quality products at reduced prices. **Shipping & Returns** Karen Millen ships worldwide and offers various delivery options, including standard and express shipping services. The company also provides free shipping promotions from time to time. Customers have the option to return or exchange items within a specified period as long as the products meet their return policy conditions. **Mailing List & Social Media** By subscribing to the brand's mailing list, customers can stay informed about new product launches, exclusive offers, and promotional events. Karen Millen is also active on multiple social media platforms such as Facebook, Instagram, Twitter, Pinterest, and YouTube for style inspiration and updates on upcoming collections.
Hobbycraft
Hobbycraft is the United Kingdom's largest arts and crafts retailer, offering over 25,000 products for various creative hobbies such as painting, knitting, scrapbooking, and more. Established in 1995, Hobbycraft aims to provide a range of products that cater to both experienced artists and first-time hobbyists. **Product Categories** Their vast product range spans several categories, including Art Supplies, Craft Essentials, Papercraft Supplies, Knitting & Crochet Supplies, Baking Supplies, Kids Crafts, and Wedding & Party items. They also offer crafting materials for hobbies like jewellery making, model making, embroidery or haberdashery items. **Store Locator and Online Shopping** With over 90 brick-and-mortar stores across the UK, customers can visit their physical stores or conveniently shop online. The online store provides detailed product information, user reviews and offers delivery services. **Hobbycraft Club** Hobbycraft also offers a loyalty program called the Hobbycraft Club. Members receive exclusive deals and discount vouchers as well as updates about new products or promotions. They can also access a range of crafting inspiration through blogs and DIY tutorials provided by Hobbycraft. **Customer Support** The company provides prompt customer service to help shoppers with their purchases or address any queries. They have an extensive Help Centre section on their website that answers common questions related to ordering procedures to returns policy.
Ooni USA
Ooni is a company that specializes in the design and manufacturing of portable, high-quality pizza ovens for home and professional use. Founded in 2012 by Kristian Tapaninaho, the brand has grown to become an international leader in outdoor cooking and pizza oven equipment. **Product Range** Ooni offers a variety of pizza ovens, including gas-powered, wood-fired, and multi-fuel options. Some popular models are the Ooni Koda, Ooni Pro, and Ooni Fyra. The ovens are designed to be easy to use, efficient, and provide authentic stone-baked pizzas in just minutes. **Accessories and Recipes** Apart from pizza ovens, they also sell a range of cooking accessories such as pizza peels, cooking stones, oven covers, and more. Additionally, the Ooni website features an extensive collection of recipes and tips to help customers create delicious pizzas and other dishes using their ovens. **Community and Support** Ooni has fostered a passionate community of pizza enthusiasts who share tips, recipes, and experiences using Ooni products. They have active social media channels where they engage with customers frequently. They also offer detailed user manuals, FAQs, care instructions, and customer support for troubleshooting. **Environmental Commitment** Ooni is dedicated to environmental sustainability and plants a tree for every oven sold through their partnership with Eden Reforestation Projects. This initiative supports reforestation efforts around the world while also providing jobs for disadvantaged communities.
Truly
Truly Beauty is an online store that specializes in providing vegan, cruelty-free, and clean beauty products for skincare, haircare, body care, and wellness. The brand focuses on using high-quality and sustainably sourced ingredients to ensure the products are suitable for all skin types. **Product Categories** Truly Beauty offers a wide range of product categories, including facial serums, cleansers, toners, moisturizers, masks, scrubs, bath salts, body creams, haircare products, and wellness supplements. Each category has different collections targeting specific needs or concerns. **Unique Packaging and Aesthetic** One of the unique features of Truly Beauty products is their vibrant colors and visually appealing packaging. This aesthetic is not only attractive but also reflects the brand's dedication to creating sustainable beauty products without compromising on style. **Ingredient Transparency** The brand is committed to ingredient transparency by listing each component they use in their formulations along with its purpose or benefit. This transparency ensures customers can make informed decisions when purchasing Truly Beauty products. **Truly Bundles** Truly Beauty offers product bundles designed to target particular skincare and haircare concerns or goals. These bundles provide a discounted rate compared to purchasing individual items separately. **Returns and Refunds** The company has a 30-day return policy where customers can return any unused products in their original packaging for a full refund within this time frame. The shipping cost for returns is covered by the customer.
REPRESENT CLO | US
Represent Clothing, commonly referred to as "Represent", is a British high-end fashion label founded by brothers George and Michael Heaton in 2012. The brand's mission is to offer modern luxury clothing with a distinct British heritage. Their collections consist of various articles of clothing, including outerwear, denim, t-shirts, hoodies, accessories, and footwear. **Product Categories** Represent caters to both men and women through the following categories: 1. **Ready-to-wear**: A selection of casual and stylish garments such as hoodies, sweatshirts, t-shirts, pants, and jackets. 2. **Denim**: Represent provides an extensive choice of denim pieces, including jeans with varying cuts and styles. 3. **Footwear**: The brand offers high-quality sneakers in different designs. 4. **Accessories**: The accessory section includes items such as bags, wallets, belts, hats, and socks. **Collaborations** Represent has collaborated with various artists and brands in the past to create unique collections. One notable collaboration is with the Chemical Brothers during their 2019 tour. **Quality and Craftsmanship** The brand prides itself on excellent craftsmanship and using high-quality materials sourced from around the world. Each piece is designed in-house at their Manchester headquarters. **Pricing and Shipping** Represent's pricing ranges from moderately high to luxury pricing brackets, with several products catering to different budgets. They offer worldwide shipping on all orders placed through their online store. **Social Media Presence** Stay updated on their latest releases, campaigns, and news by following Represent on social media platforms like Instagram, Facebook, Twitter or subscribing to their newsletter.
ThriftBooks
ThriftBooks is an online retailer specializing in the sale of used books, offering millions of titles spanning a wide range of genres. Founded in 2003, it has grown to become one of the largest online used book sellers in the United States. **Selection and Prices** ThriftBooks boasts an extensive inventory including novels, textbooks, children's books, cookbooks, poetry volumes, and more. Their competitive pricing makes purchasing books more affordable than buying new. Additionally, they have a variety of sales and promotions such as free shipping on US orders over $10. **Book Condition** Books sold through ThriftBooks are used, meaning they may have signs of wear such as creases or highlighting. However, each book's condition is clearly described before purchase to provide customers with necessary information. Furthermore, the company emphasizes recycling and upcycling to reduce waste. **Loyalty Program** ThriftBooks offers a loyalty program called ReadingRewards in which members earn points for every purchase made on their website. These points can be redeemed for discounts on future orders. Customers can join for free and receive additional benefits such as exclusive promotional offers and early access to sales events. **Customer Support** To ensure customer satisfaction, ThriftBooks provides responsive customer support via email or through their help center. They also accept returns within 30 days of purchase if customers are unsatisfied with the product's quality or if products do not match their description.
www.wdw-magazine.com
Welcome to the home of WDW Magazine– The ultimate Disney Fan Magazine. Check here for our WDW, DLR, DCL Blogs, and more!
Vision Direct UK
Vision Direct is one of the leading online retailers for contact lenses and eye care products in the UK. They offer a wide range of top brand contact lenses, including daily disposables, monthly disposables, toric lenses for astigmatism, multifocal lenses for presbyopia, and even colored lenses. Some popular brands available through Vision Direct include Acuvue, Dailies, Biofinity, Air Optix, and Proclear. **Ease of Ordering** The website's user-friendly layout allows customers to easily search and order their preferred products. You can also set up an account to manage your orders more conveniently and enable auto reordering to ensure you never run out of lenses. **Competitive Pricing** Vision Direct prides itself on offering competitive prices and often has discount codes or promotions available. Customers can save money compared to traditional brick-and-mortar opticians. **Fast Shipping** They offer fast delivery options within the UK, with most orders shipped on the same day if placed before a certain time. Standard delivery is free for orders over a specified amount, while next-day delivery options are also available at an extra cost. **Customer Service** Vision Direct has a dedicated customer service team that can be reached via phone or email to address any queries or concerns customers may have regarding their orders or products. **Eye Care Advice** In addition to selling contact lenses, Vision Direct also provides valuable eye care information and advice for its customers via their blog posted on the website.
Beginning Boutique US
Beginning Boutique is an Australian-based online fashion retailer that offers a wide range of trendy and stylish clothing, accessories, and swimwear for women. The brand is well-known for providing fashionable and high-quality products that cater to various occasions such as parties, festivals, casual outings, and formal events. **Product Categories** The main product categories available on the Beginning Boutique website include dresses, tops, bottoms, playsuits, outerwear, swimwear, and activewear. They also offer accessories such as bags, jewelry, sunglasses, belts, hats, and shoes. **New Arrivals and Bestsellers** Beginning Boutique regularly updates its collection with new arrivals to keep up with the latest trends in the fashion industry. They also feature a dedicated section for their best-selling items to help shoppers find popular styles with ease. **Size Range** The brand offers a size range that typically varies from XS to XL or Australian sizes 6 to 16. Several of their items are available in extended sizes to cater to a variety of body shapes and sizes. **Shipping and Returns** Beginning Boutique provides international shipping with various shipping options depending on the destination country. They also offer a hassle-free return policy (usually within 14 days) if you're unsatisfied with your purchase or require a different size or style. **Discounts and Promotions** The website frequently offers sales promotions and discount codes for shoppers to save on their purchases. Additionally, they have a loyalty program called the BB Rewards Club that offers perks like exclusive discounts, early access to sales, and more when customers accumulate points through purchases or reviews.
Hockerty
Design men custom suits and shirts and enjoy 2 weeks free shipping. Unlimited personalization options & a wide range of fabrics. Order now
Baltic Born Clothing
Baltic Born is an online women's clothing store that offers a wide variety of stylish and sophisticated apparel at affordable prices. The brand aims to empower women through fashion by providing unique, on-trend designs that are suitable for various occasions, from casual day-to-day wear to special events. **Product Categories** Baltic Born focuses on several clothing categories to cater to different customer needs: 1. Dresses: A diverse selection of dresses such as maxi dresses, midi dresses, mini dresses and special occasion or bridal dresses. 2. Tops: Featuring blouses, button-downs, knits, crop tops and bodysuits. 3. Bottoms: Consisting of skirts, pants, shorts and jumpsuits. 4. Outerwear: Offering a range of jackets and cardigans. 5. Accessories: Including a small collection of belts, jewelry and bags. **Sizing & Fit** The brand provides an inclusive size range which spans from small to plus size options. There is also a detailed size guide on the website to help customers find their ideal fit. **Shipping & Returns** Baltic Born ships orders within the United States and internationally. Standard shipping is free for U.S. orders over $150. They offer a 30-day returns policy for items in original condition. **Customer Reviews & Social Media** The brand has gained a positive reputation among its customers for its stylish designs, quality materials and customer service. Baltic Born has an active presence on social media platforms like Instagram, Facebook and Pinterest, where they showcase their latest collections and engage with their customers.
Oakley® Official Store
Oakley is a popular brand specializing in sports and lifestyle products, including sunglasses, goggles, prescription eyewear, apparel, accessories, and more. Founded in 1975 by Jim Jannard, Oakley has become synonymous with high-quality optics and innovative designs that cater to athletes and outdoor enthusiasts. **Product Categories** The main categories of products available on Oakley's website are: 1. Sunglasses: Oakley has a wide variety of sunglasses designed for various sports and purposes. They offer polarized, non-polarized, prescription, and custom sunglasses. Their flagship product lines include the Radar, Jawbreaker, and Flak models. 2. Goggles: Designed specifically for snow sports, swimming, and motocross enthusiasts, Oakley offers high-performance goggles with advanced lens technology. 3. Prescription Eyewear: A broad selection of prescription eyewear suited for everyday use or specific sports activities. 4. Apparel: A range of clothing options, including jackets, pants, t-shirts, hoodies, footwear and other sportswear. 5. Accessories: Includes hats, bags, backpacks, gloves and more. **Technology** Oakley is known for its cutting-edge technology throughout its product lines. For example: 1. PRIZM - lenses engineered to enhance color and contrast while optimizing vision in different environments. 2. HDPolarized - lenses that minimize glare by blocking out 99% of reflected light. 3. Lens Tints - a variety of lens color options designed to improve specific environmental conditions. **Customization** Oakley offers a customization feature on their website to create personalized products tailored to individual preferences for many of their offerings including sunglasses and goggles by selecting frame color materials, lenses, ear sock colors and etching.
TeePublic
TeePublic is a popular online marketplace that specializes in providing unique and creative custom apparel, such as t-shirts, hoodies, tank tops, and more. The platform allows independent artists to upload their designs, which can be purchased by customers worldwide. **Diverse Product Range** TeePublic offers a wide range of products to choose from, including clothing items for men, women, and children, as well as home goods and accessories like wall art, phone cases, tote bags, pillows, and mugs. This enables shoppers to find the perfect items to express their individual style or support their favorite artists. **Artist Support** One of the key features of TeePublic is its focus on supporting independent artists. By uploading their designs on the platform, artists can earn royalties for every product sold featuring their work. This enables them to generate income while maintaining ownership of their designs. **Quality and Printing Techniques** TeePublic ensures high-quality prints by employing advanced printing techniques such as Direct-to-Garment (DTG) and Screen Printing. The DTG method prints the design directly onto the fabric using inkjet technology for vibrant colors and intricate details, while Screen Printing is used for larger orders with a more limited color palette. **Customer Service and Returns** TeePublic offers reliable customer service through email, phone support, and social media channels. They have a fair return policy, allowing customers to request a return or exchange within 30 days of receiving their order if they are dissatisfied with the product quality or sizing.
ColourPop
ColourPop is a popular cosmetics and beauty brand from Los Angeles, California, founded in 2014. The brand is known for its wide range of high-quality makeup products, including eyeshadows, lipsticks, lip glosses, blushes, highlighters, and more, at affordable prices. **Product Range** ColourPop offers a diverse product line catering to various makeup preferences and skin tones. Their products are available in various finishes and shades suitable for all skin types. Along with makeup staples, the brand often releases limited-edition collections and collaborations with influencers or popular franchises. **Cruelty-Free and Vegan Status** ColourPop takes pride in being a 100% cruelty-free company – they do not test their products on animals nor have third parties conduct animal testing on their behalf. Moreover, many of their products are vegan-friendly; however, it is advisable to check individual product pages on their website for specific vegan status. **Shipping and Returns** ColourPop ships internationally to many countries; however, shipping rates may vary based on the destination. Free domestic shipping is available on orders above a certain threshold. They accept returns within 30 days for unopened and unused items purchased directly from their website. **Customer Rewards Program** The ColourPop rewards program allows customers to earn points for every dollar spent on the website. Points can be redeemed for discounts on future purchases or used to claim exclusive rewards. To participate in the program, customers must create an account on the website.
Japan Experience
Japan Experience is a travel agency that specializes in providing travelers with comprehensive resources and services for planning trips to Japan. Established in 1981, it has assisted more than 300,000 visitors and has gained a reputation for its expertise in Japanese culture, language, and tourism. **Services Offered** The website offers various essential services to travelers, such as: 1. Accommodation booking: A wide selection of accommodations that cater to different budgets and types of travelers is available. 2. Transport: Information and booking options for transportation inside Japan, including Japan Rail Passes or car rentals. 3. Guided tours: An array of guided tours provided by certified guides, focusing on various aspects of Japanese culture like cuisine, art or history. 4. Travel SIM card and pocket wifi rental: Helping travelers stay connected during their time in Japan. 5. Travel insurance: Providing optional insurance coverage that caters particularly to the needs of international visitors. **Travel Resources** The site also offers an extensive collection of travel resources, such as detailed itineraries, city guides, maps and practical advice to help travelers plan their trip independently. **Blog** The blog section on Japan Experience focuses on Japanese culture topics, travel tips, news and events happening across Japan. **Customer Support** Trained Japan specialists are available through email or phone support to answer any queries or provide assistance in planning trips. They not only guide you through the booking process but can also make personalized recommendations based on your interests and preferences.