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AfterShip Intelligence Delivers a Connected and Personalized Customer Experience. Learn more

Retail brands & AfterShip

How we can help you deliver great customer experience and build strong brand loyalty.

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A consistent brand experience elevates customer loyalty

Top retail brands understand the importance of customer experience in driving repeat purchase and long-term customer loyalty. They count on AfterShip to help maximize a consistent and positive experience at every customer touchpoint--leveraging each interaction as an opportunity to delight and each engagement to strengthen customer loyalty.

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Delivery communications

Offer shoppers peace of mind

Amplify the trust and confidence that customers should feel about your brand by delivering an amazing post-purchase experience. Keep them informed with AI-powered delivery date estimates via timely shipment notifications in their preferred channels.

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offer shoppers peace of mind
boost revenues through curated products

Marketing assets

Boost revenues through curated products

Offer customers thoughtful product recommendations to deepen engagement and boost revenues. Segment customers and present them with tailored tracking pages and AI-recommended product selections.

Data analytics

Gain an analytical edge

Data intelligence is crucial for retail success. Analyze key performance metrics to optimize carrier strategies. Deep dive into the effectiveness of customer engagement channels and identify areas for further optimization.

gain an analytical edge
replace the unexpected with certainty

World-class shipping protection

Replace the unexpected with certainty

Offer customers an extra layer of protection against package loss and damage. Empower them with an easy-to-use self-service portal with a smart claims process and auto-approvals to improve operational efficiency and customer satisfaction.

Returns and warranties

Simplify returns and encourage exchanges

Smart retailers know even the returns process can be a brand-building and revenue-generating experience. They leverage AfterShip's platform to deliver an automated and branded experience to reduce processing time and encourage product exchange.

simplify returns and encourage exchanges

Retailers using AfterShip to boost customer satisfaction and revenue

Get started in only 30 minutes

Connect with our post-purchase experts to see how AfterShip can transform your customer journey.

Get started in only 30 minutes