Retail brands & AfterShip
How we can help you deliver great customer experience and build strong brand loyalty.
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A consistent brand experience elevates customer loyalty
Top retail brands understand the importance of customer experience in driving repeat purchase and long-term customer loyalty. They count on AfterShip to help maximize a consistent and positive experience at every customer touchpoint--leveraging each interaction as an opportunity to delight and each engagement to strengthen customer loyalty.
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Delivery communications
Offer shoppers peace of mind
Amplify the trust and confidence that customers should feel about your brand by delivering an amazing post-purchase experience. Keep them informed with AI-powered delivery date estimates via timely shipment notifications in their preferred channels.
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Marketing assets
Boost revenues through curated products
Offer customers thoughtful product recommendations to deepen engagement and boost revenues. Segment customers and present them with tailored tracking pages and AI-recommended product selections.
Data analytics
Gain an analytical edge
Data intelligence is crucial for retail success. Analyze key performance metrics to optimize carrier strategies. Deep dive into the effectiveness of customer engagement channels and identify areas for further optimization.
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World-class shipping protection
Replace the unexpected with certainty
Offer customers an extra layer of protection against package loss and damage. Empower them with an easy-to-use self-service portal with a smart claims process and auto-approvals to improve operational efficiency and customer satisfaction.
Returns and warranties
Simplify returns and encourage exchanges
Smart retailers know even the returns process can be a brand-building and revenue-generating experience. They leverage AfterShip's platform to deliver an automated and branded experience to reduce processing time and encourage product exchange.
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Retailers using AfterShip to boost customer satisfaction and revenue
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Get started in only 30 minutes
Connect with our post-purchase experts to see how AfterShip can transform your customer journey.
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