FramesDirect.com
FramesDirect.com Order Tracking
About FramesDirect.com
FramesDirect is an online retailer specializing in prescription eyeglasses, sunglasses, and contact lenses from top brands. The company started in 1996 and has since gained a reputation for offering a wide variety of eyewear at competitive prices. FramesDirect provides customers with a user-friendly shopping experience, allowing them to browse through their extensive inventory and find the perfect pair of glasses or contacts.
Product Selection
FramesDirect offers a wide range of eyewear products, including prescription eyeglasses and sunglasses, designer frames, sports glasses, and contact lenses. They carry popular brands such as Ray-Ban, Oakley, Gucci, Versace, and many more. Customers can search by brand, frame material, shape, color, and other preferences to find their desired eyewear.
Try-On Feature
The website features a virtual try-on feature that uses augmented reality technology to allow customers to "try on" different frames on their face through their webcam or by uploading a photo. This helps customers visualize how the frames would look on them before making a purchase.
Pricing and Promotions
FramesDirect offers competitive prices on their products and frequently features discounts on specific brands or items. They also have a sale section where shoppers can find discounted glasses and sunglasses.
Customer Support
The company provides various customer support options including phone support, email support, and live chat support. They also have an informative FAQ section as well as resources for understanding prescriptions and measuring your frame size.
Shipping and Returns
FramesDirect ships internationally and offers different shipping options based on location. They have a 30-day return policy along with a one-time free exchange policy for non-prescription items within the same period. Prescription lenses come with a one-year warranty covering manufacturing defects.
FramesDirect.com Tech Stack
FramesDirect.com is using 25 eCommerce software to power their online business, such as FancyBox, Akamai, Riskified, etc. View the complete technology stack of The Depot.
Frequently Asked Questions
How can I track FramesDirect.com order status?
You can track your order status in AfterShip tracking page: https://www.aftership.com/track by using the tracking number that you received in your order confirmation email.
Is FramesDirect.com from USA?
Yes, FramesDirect.com is from USA. It's headquarters is located in Austin, TX, USA.
What platform does FramesDirect.com use?
FramesDirect.com is using Custom Cart to build their online website.
What is the official website of FramesDirect.com?
FramesDirect.com official website is https://www.framesdirect.com.