TheRealReal
TheRealReal Order Tracking
About TheRealReal
The RealReal is an online marketplace for authenticated, pre-owned luxury items, including designer clothing, shoes, handbags, jewelry, fine art, and home decor. Launched in 2011 by founder and CEO Julie Wainwright, the platform's main goal is to provide a sustainable shopping experience for consumers who are interested in luxury products.
Authentication Process
The RealReal takes pride in its rigorous authentication process. Each item goes through an expert team of authenticators, horologists, gemologists, and art curators to ensure legitimacy and accurate pricing before being listed on the site. The company also offers a return policy for items deemed inauthentic.
Sustainability
The RealReal promotes sustainability by encouraging consumers to buy pre-owned luxury items instead of new ones, thereby reducing waste and extending the life of high-quality products. The company promotes circular fashion through its consignment model.
Consignment Process
To sell items on The RealReal, customers can use the site's White Glove In-Home Consignment service, where a luxury manager visits their home to collect the items they want to sell. Alternatively, customers can schedule a virtual appointment or ship their items directly to one of The RealReal's authentication facilities.
Buying Process
Customers can browse and purchase pre-owned luxury items on The RealReal website or app from anywhere in the world. The platform offers discounts across various product categories and often hosts sales events to provide more accessible prices.
Physical Locations
In addition to its online platform, The RealReal operates brick-and-mortar stores in select cities across the United States, where customers can shop for products or drop off items for consignment.
TheRealReal Promo Codes
Save with 1 TheRealReal offers.
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Frequently Asked Questions
How can I track TheRealReal order status?
You can track your order status in AfterShip tracking page: https://www.aftership.com/track by using the tracking number that you received in your order confirmation email.
Is TheRealReal from LA and More?
Yes, TheRealReal is from LA and More. It's headquarters is located in SF, NYC, LA and More.
What platform does TheRealReal use?
TheRealReal is using Custom Cart to build their online website.
What is the official website of TheRealReal?
TheRealReal official website is https://www.therealreal.com.