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aftership tracking

Tracking

Branded Tracking Pages

Drive customers back to your site with branded tracking pages on your domain, presenting a personalized experience that increases satisfaction and repeat sales.

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Offer proactive, real-time shipment tracking

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Tailor cohesive tracking pages for diverse customer segments

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Integrate tracking pages into your store with our white-label solution to boost shopper retention

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Create special gift-tracking experiences for holidays and special occasions

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Generate your own branded tracking page

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More engaged customers means more repeat sales

After the customer has paid, they want more than just a thank-you email--they want to know when they will receive the order. Instead of dreading WISMO inquiries, smart retailers can convert this moment of customer anticipation and interest into a competitive advantage.

With AfterShip's shipment tracking pages, you can provide personalized real-time shipment tracking so customers feel informed and empowered. The branded and highly customizable pages also present a seamless opportunity to build greater brand affinity and drive repeat sales.

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Up to 30%

boost in repeat sales through tracking pages and product recommendations

Read their journey >

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65%

reduction in WISMO tickets

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Delight customers with
 real-time shipment tracking

Make shipment tracking a breeze with branded tracking pages. Your customers can find tracking info easily on their own--even for multiple split shipments--so there are fewer WISMO inquiries. Plus, a subscription button on the tracking page makes it convenient for them to receive real-time status updates 24/7.

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Tailor experiences by customer segments

Create personalized tracking experiences for different customer segments to improve engagement, satisfaction, and sales. For example, you can create a VIP tracking page experience for your best customers with differentiated marketing assets and offers to increase loyalty and repeat purchases.

Boost shopper retention with embedded tracking pages

With our integrated features like custom domain, proxy URL, and iframe, shoppers can effortlessly check estimated delivery dates, view marketing assets, or enjoy product recommendations—all without leaving your site! Plus, with predefined templates and the ability to flexibly incorporate marketing assets and design elements like custom CSS, you can create tracking pages that perfectly align with your brand identity.

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Create special gift-tracking experiences

Offer thoughtful touches to delight your customers. For special gifting occasions, such as birthdays and Valentine's Day, etc., customers can generate special tracking links that hide item details to preserve the element of surprise.

Retailers using branded tracking pages to boost customer satisfaction

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"The AfterShip-powered branded tracking page has been a tremendous help. Customers can now easily track their packages without having to hunt for separate tracking pages, which not only saves them time but also creates a better overall experience."

Kieran Boyce

General Manager - Operations, MyDeal

Learn more about branded tracking pages

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Blog

How to Excel at Managing Shopper Expectations During the Peak Season

Nov 2023

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Blog

Sparking Loyalty: Best Practices for Outstanding Branded Tracking Pages

Aug 2023

Get started in only 30 minutesGet started in only 30 minutes