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*AfterShip provides package tracking services only. For inquiries about order details, please contact your retailer.

高级功能

关于德国爱马仕

Hermes 德国隶属于奥托集团 (Otto Group),是一家物流公司,在德国和其他欧洲国家提供送货服务。该公司在全球拥有 18000 名员工,在德国拥有 16500 个 ParcelShops,为企业和个人提供多种运输选择,包括当日、次日和标准递送,以及包裹跟踪、保险和国际运输。该公司专注于数字化扩张,提供了一个用于包裹跟踪的应用程序和一个聊天机器人来回答有关交付的常见问题。

爱马仕世界

Hermes 德国和 Hermesworld 均隶属于同一家公司 Hermes 集团。但爱马仕世界是爱马仕集团的国际分支机构。爱马仕国际与UPS、DHL、FedEx等各合作伙伴和代理商密切合作,提供可靠、高效的跨境运输解决方案。

爱马仕德国专注于德国市场,而爱马仕世界则负责国际运输并管理跨境交付的物流。然而,两家公司属于同一集团,并密切合作,以确保各自专业领域的顺利运营。

德国包裹运输

爱马仕德国公司在德国提供各种高效、可靠的包裹运输服务。他们迎合来自各个行业的客户,无论他们的包裹量是小还是大。他们提供专为满足商业批量托运人的特定需求而量身定制的专业解决方案。

MyHermes 业务

MyHermes Business 是爱马仕德国提供的一项服务,它提供的工具可以使超级卖家和在线零售商的日常包裹运输更加舒适。该解决方案包括在 3 小时内收集货物、运送至欧洲超过 26 个国家、责任高达 500 欧元、COD 以及简单的退货管理。

个性化解决方案

Hermes 还为邮购零售商和履行提供商提供个性化解决方案,提供有针对性和特定行业的运输解决方案、创新服务、个人联系以及详细的绩效跟踪。他们的特色服务包括直接递送到ParcelShop、具有授权模块的各种组合选项的身份服务、COD服务和高级服务(限时递送)。

爱马仕客户服务

对于接收包裹的客户,Hermes 提供可靠、快速和直接的服务,包括最多四次投递尝试、将包裹留给邻居、包含下一次尝试投递或包裹已投递到的邻居详细信息的通知卡、提供请求的或替代的服务地址、直接递送到最近的 ParcelShop、包裹 10 天存储以及托运信息系统。

爱马仕包裹商店

Hermes 致力于通过位于面包店、报刊亭、加油站和洗衣店的 ParcelShops 为客户提供便利的包裹运输和接收服务,从而增强客户体验。爱马仕包裹商店的营业时间较长,方便顾客前往。

常见问题

如何追踪我的爱马仕德国订单?

To track your Hermes Germany order, you can use the AfterShip tracking page. Here are the steps to follow:

  1. Find your tracking number;

  2. Visit the AfterShip Tracking Page by following this link: https://www.aftership.com/track.

  3. Enter your tracking number: On the tracking page, enter your Hermes Germany package tracking number and click the "Track" button.

  4. Review tracking information: After a moment, the website will display the current status of your package, including its last known location and estimated delivery date.

If you have any additional questions, please contact Hermes Germany customer service for further assistance.

爱马仕德国总部在哪里?

In Germany, Hermes has its headquarters located in Hamburg.

爱马仕是从哪里发货的?

The company was originally founded in Germany and it is currently headquartered in Hamburg, Germany. However, it has expanded its operations to many other countries, including the United Kingdom, France, Italy, Spain, Austria, Russia, China, and Australia, among others. Therefore, depending on where you are sending or receiving a package from, Hermes may be shipped from any of their numerous locations worldwide.

德国爱马仕运送需要多长时间?

The shipping time for Hermes Germany can vary depending on several factors, including the origin and destination locations, the type of service selected, and any customs or border clearance requirements. In general, Hermes Germany offers both domestic and international shipping options with delivery times ranging from a few days to a few weeks, depending on the service level chosen. For example, their standard parcel delivery service within Germany may take 2-3 business days while it may take longer for remote areas.

通过 AfterShip 提升整个售后体验

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集成 Hermes Germany 和多承运商追踪 API

轻松将运单跟踪集成到您的系统或网站中,AfterShip 提供 API 以及预对接多个平台,允许您全触点提供运单状态可见性,而无需占用开发资源。
  • 全球化:1,100 多家物流商,支持多大 52 种语言
  • 标准化:提供 7 个主状态和 33 个子状态
  • 准确性:利用 AI 来准确识别运单号
  • 可靠性:稳定运行时间超过 99.99%,符合 ISO 27001、SOC2 和 GDPR 合规性
了解更多关于 Hermes Germany 的集成 >
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