Post-purchase platform

The journey begins after checkout

Spark loyalty and engagement with a customer experience platform that delights after the buy button.

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Trusted by the world’s biggest brands

The complete post-purchase solution

Choose from a suite of tools that enhance the journey from shipment tracking to returns—and all touch points in between.

aftership

Tracking

Proactive shipment tracking that delights your customers, reduces WISMO tickets, and optimizes your delivery performance.

Features

Popular features

  • Branded tracking page
  • Shipment visibility dashboard
  • Exception report

How AfterShip customers boost revenue and retention

  • fresh bg
    fresh

    “We benefit from re-engaging the customer on our own site versus driving them to carrier sites. Our order shipment emails/SMS are consistently the highest engaging campaigns with a 70-80% open rate.”

    Jean-Francois Benard

    CIO

  • gymshark assets
    gymshark

    “AfterShip has allowed Gymshark to grow our carrier network and enabled Gymshark’s customer service team to have full visibility on all customer orders in one easy-to-use platform.”

    Chris Ormonde

    Operations Director

  • vivino assets
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    “AfterShip enables global marketplaces to launch and operate new markets by removing the complexity of localized logistics and carriers.”

    Christos Iosifidis

    VP of Product Management

  • harrys assest
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    “We use AfterShip data to target where are our customers are, what regions and lanes we are missing on, and to identify where’s our opportunity to improve our service month over month.”

    Jesse Lyddiatt

    Director of Global Logistics

  • moos assets
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    “We’ve had a lot of customers reaching out to us saying, “Wow, what a great service!” rather than coming to us when that's a problem.”

    Rosie Jennings

    Head of Logistics

  • rakuten assets
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    “AfterShip is the most advanced shipment tracking solution on the market. It took only 1-2 weeks for our engineers to implement.”

    Habib-Sylvain Gourguet

    Director of Customer Relationship

Seamless integration

Scalable APIs for developers

Whether it’s via API or webhook, AfterShip plugs right into various platforms, apps, and carriers for seamless data and automation.

Designed for easy engineering. Get the most robust APIs and webhooks to save time on tracking, returns, and shipping integrations with 1,041 worldwide carriers.

Easily plug into our native integrations with major eCommerce platforms and apps without lengthy development.

Certified enterprise-grade security and privacy

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SOC 2 compliance

Certified to meet SOC 2 standards for worry-free data security.

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ISO 27001 certification

Compliant with the world’s most rigorous standards for information security and privacy.

gdpr

GDPR compliance

GDPR certified to protect data and privacy in Europe.

Background

Built for global brands and retailers

AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.

8

global offices

450

employees

66%

of employees are engineers

14K

paid customers

4.4B

shipments tracked

133

countries with engaged consumers

372M

consumers engaged

986M

emails and SMS sent

Get started in only 30 minutes

Connect with our post-purchase experts to see how AfterShip can transform your customer journey.

Book a demo
Get started in only 30 minutes