DHL eCommerce Customer Reviews

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4.38

6,289 ratings

7,575

862

451

184

991

Rya*****Verified

12/18/2021

Poor communication.

Cha*****Verified

12/18/2021

Package has not been delivered and every time some thing is sent via DHL it makes me nervous. I have had no help so far. They have not delivered my package like they said they did so I’ll give it a couple of days. I know it’s crazy and those guys are busting their tails but come on. Thanks!

Jes*****Verified

12/17/2021

I paid extra money to get my package in 3 to 5 days and it took 8 days to get it. tried to contact customer support about getting my money back for the shipping and can't call customer support. all they have is email and they still haven't emailed me back yet. Delayed. Poor communication.

Mrs*****Verified

12/17/2021

Delivered on time. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.

Dan*****Verified

12/17/2021

Delivered on time.

Joh*****Verified

12/17/2021

Delivered on time. Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.

Mar*****Verified

12/17/2021

Delivered on time. Contacted before delivery. Well protected parcel. Delivered early. Friendly service. Left parcel in a safe place.

Jen*****Verified

12/17/2021

Well protected parcel. Delivered on time. Left parcel in a safe place. Friendly service.

Lin*****Verified

12/17/2021

Left in wrong spot.

Ron*****Verified

12/17/2021

waarom moest ik geld betalen bij douane wat voor bullshit is dat manDelayed.

Lis*****Verified

12/17/2021

Delivered on time. Well protected parcel. Left parcel in a safe place.

Jus*****Verified

12/17/2021

Delivered on time. Delivered early. Well protected parcel.

Ang*****Verified

12/17/2021

Delivered on time. Left parcel in a safe place. Well protected parcel.

Lee*****Verified

12/17/2021

Delivered on time. Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.

Chr*****Verified

12/17/2021

Left parcel in a safe place.

Joh*****Verified

12/17/2021

Delivered on time.

Wil*****Verified

12/17/2021

It’s was longer then I thought but it was not damaged

And*****Verified

12/16/2021

Charged for importDamaged. Delayed. Left in wrong spot.

Tyl*****Verified

12/16/2021

Item not delivered

Bra*****Verified

12/16/2021

Delivered on time.

Millora tota l'experiència postcompra amb AfterShip

Integra DHL eCommerce i les API de seguiment multioperador

Integrau fàcilment el seguiment d'enviaments al vostre sistema o lloc web per obtenir una experiència de seguiment perfecta. L'API de seguiment d'AfterShip us permet oferir visibilitat de l'enviament a diversos punts de contacte sense estirar els vostres recursos de desenvolupament.

Cobertura global: més de 1.100 integracions d'operadors i més de 52 idiomes
Precisió: dades normalitzades i 7 estats principals i 33 estats secundaris estandarditzats
Integritat de les dades: la IA ajuda a reconèixer nous patrons de números de seguiment
Disponibilitat i fiabilitat: més del 99,99% de temps de funcionament, compliment ISO 27001, SOC2 i GDPR

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