DHL eCommerce Customer Reviews
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4.38
6,304 ratings
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6/28/2022
Delivered on time. Friendly service. Well protected parcel. Left parcel in a safe place.
6/28/2022
Ordered this last week and tracking says it has been delivered to someone’s house in California. I clearly live in England which is a different country! I was eagerly waiting for my Innospresso and greens but I guess someone else will enjoy them 😡 Thanks a damn lot! Delayed. Left in wrong spot.
6/28/2022
Maybe it’s a problem with the app but it took about a week to get ANY status updates on this order. Initially the order was said to be arriving on the 25th — it didn’t arrive until yesterday (6/27). Furthermore, the tracking information never updated to reflect the delay… as in, on the evening of the 26th (one day late) the tracking info I had said VERBATIM: “Arrives June 25th”.. obviously there was some very poor handling of technology on someone’s part.Delayed. Poor communication.
6/28/2022
box was left at a neighbors across the state highway from where I live. thankfully he read my address and tracked me down. I received my box in the early evening hours. very unhappy
Left in wrong spot.
6/27/2022
Delivered early. Friendly service. Contacted before delivery. Well protected parcel. Left parcel in a safe place.
Mejora toda la experiencia postventa con AfterShip
Integra DHL eCommerce y las APIs de seguimiento multioperador
Integre fácilmente el seguimiento de envíos en su sistema o sitio web para disfrutar de una experiencia de seguimiento perfecta. La API de seguimiento de AfterShip le permite ofrecer visibilidad de envío a través de múltiples puntos de contacto sin sobrecargar sus recursos de desarrollo.- Cobertura global: más de 1100 integraciones de operadores y más de 52 idiomas
- Precisión: Datos normalizados y estandarizados 7 estados principales y 33 subestados
- Integridad de los datos: la IA ayuda a reconocer nuevos patrones de números de seguimiento
- Tiempo de actividad y confiabilidad: 99,99 %+ de tiempo de actividad, cumplimiento de ISO 27001, SOC2 y GDPR
Reconocido por los clientes por su servicio excepcional.
