FedEx Customer Reviews
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4.53
32,691 ratings
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7/29/2021
FedEx driver did not attempt the delivery on the specified day, the status was updated to the delivery being attempted but business was closed. A falsehood.
Customer service rep said it would be attempted 2 days later on Tuesday, and someone will call me about my concern. No call was made.
Monday morning the status updated to out for delivery. I was at work and updated the delivery to be made to a pickup location. It was too late and the package was left outside the door on a busy street.Unprofessional.
7/29/2021
ThanksDelivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
7/29/2021
great experienceDelivered early. Well protected parcel. Left parcel in a safe place.
7/29/2021
never received item. fed-ex driver left at the front door. not a safe place in the wide open. someone stole the package and I still haven't got it. almost $90.00. very bad experience. and that's the second time he left it in the same spot and someone took it.Left in wrong spot.
7/29/2021
delivered one day later as originally informed. Contacted before delivery. Friendly service.
Mejora toda la experiencia postventa con AfterShip
Integra FedEx y las APIs de seguimiento multioperador
Integre fácilmente el seguimiento de envíos en su sistema o sitio web para disfrutar de una experiencia de seguimiento perfecta. La API de seguimiento de AfterShip le permite ofrecer visibilidad de envío a través de múltiples puntos de contacto sin sobrecargar sus recursos de desarrollo.- Cobertura global: más de 1100 integraciones de operadores y más de 52 idiomas
- Precisión: Datos normalizados y estandarizados 7 estados principales y 33 subestados
- Integridad de los datos: la IA ayuda a reconocer nuevos patrones de números de seguimiento
- Tiempo de actividad y confiabilidad: 99,99 %+ de tiempo de actividad, cumplimiento de ISO 27001, SOC2 y GDPR
Reconocido por los clientes por su servicio excepcional.
