FedEx Customer Reviews
IntegradoRecomendado
Automatic tracking software built for your carrierGet a free demo
4.54
33,648 ratings
5
4
3
2
1
7/10/2022
very good customer service Delivered on time. Friendly service. Well protected parcel.
7/10/2022
although it states delivered, left at front door; it must have been delivered to the wrong home because the shipping address matches and I have NOT RECEIVED my package nor a follow up from anyone with FedEx Poor communication. Left in wrong spot.
7/10/2022
Kept me informed along the way. Original shipment was sked to be here Friday 7/8. Then it said delivery for sure on Saturday 7/9. Finally delivered today Sunday 7/10.
7/10/2022
I was first frustrated that the package went from Lathrop past my town to Stockton, then back past me again to Tracy then finally back to my town. The bigger issue I had was that the driver left it (a large shipment box containing a desk) propped against our garage where anyone could see and take it. We have several pillars on our porch that he could have propped it behind but instead of thinking courteously he left it out in the open against our garage door. Unprofessional. Left in wrong spot.
7/10/2022
This package was not delivered to my address. It wasn’t even delivered to my fucking zipcode. It says this package was delivered around Berry Hill and signed for, when I live in West Nashville in zipcode 37209. FedEx messed up BIG time, and if I don’t get my package soon, I will escalate this issue to both FedEx corporate and Wayfair, as this package cost me $300.
7/10/2022
Delivered early. Delivered on time. Contacted before delivery. Friendly service. Left parcel in a safe place. Well protected parcel.
Mejora toda la experiencia postventa con AfterShip
Integra FedEx y las APIs de seguimiento multioperador
Integre fácilmente el seguimiento de envíos en su sistema o sitio web para disfrutar de una experiencia de seguimiento perfecta. La API de seguimiento de AfterShip le permite ofrecer visibilidad de envío a través de múltiples puntos de contacto sin sobrecargar sus recursos de desarrollo.- Cobertura global: más de 1100 integraciones de operadores y más de 52 idiomas
- Precisión: Datos normalizados y estandarizados 7 estados principales y 33 subestados
- Integridad de los datos: la IA ayuda a reconocer nuevos patrones de números de seguimiento
- Tiempo de actividad y confiabilidad: 99,99 %+ de tiempo de actividad, cumplimiento de ISO 27001, SOC2 y GDPR
Reconocido por los clientes por su servicio excepcional.
