AfterShip est la meilleure alternative à Sagawa Hikyaku pour la meilleure expérience de suivi des entreprises de commerce électronique.
Les normes les plus rigoureuses au monde en matière de gestion de la sécurité de l'information et de la vie privée.
Nous sommes conformes à la GDPR pour protéger les données et la vie privée en Europe.
Notre équipe de soutien possède de solides connaissances techniques pour vous aider à intégrer plus rapidement nos API.
Créez plusieurs organisations et invitez des membres de votre organisation à gérer facilement le processus de retour.
Les marques de commerce électronique les plus populaires utilisent AfterShip pour offrir à leurs clients une expérience de suivi des commandes sans faille.
Réalisez des économies sur l'intégration des services de messagerie grâce à plus de 700 coursiers dans le monde entier, comme DHL, UPS, USPS, FedEx, etc.
Essayez AfterShip gratuitement pendant 14 jours et décidez plus tard. Pas de carte de crédit nécessaire.
How many shipments do you have annually?
Key features and integrations
What's in Essentials:
We partner with the leading eCommerce platforms and solutions to help optimize your post-purchase experience.
Integrate and receive updates from 984 express couriers, postal services, LTL, or freights worldwide.
Enhance your customers' tracking experience with fully-customizable branded tracking pages.
Send proactive delivery notifications and delay updates to customers via email.
Give your customers updates on tracking statuses directly on their mobile phones as text messages.
Track step-by-step progress of your online orders and improve shipping performance with real-time delivery data.
Advanced tools to do more
Everything in Essentials, plus:
Add tracking functionality easily to your store with our shipment tracking API and get real-time updates from AfterShip by subscribing to tracking webhooks.
Automate the post-purchase communication based on AfterShip's tracking data with simple integration with Klaviyo and Attentive.
Let customers share their experience with delivered shipments on the branded tracking page.
Build multiple brand tracking pages and manage their look and feel.
Configure your branded tracking pages in different languages based on visitor's browser settings.
Recommend products on your tracking page to drive traffic back to your store and generate additional revenue.
MOST POPULAR
Powerful AI and analytics
Everything in Pro, plus:
Send engaging updates from the time an order is shipped to the moment it is delivered.
Set clear delivery expectations for your customers by displaying accurate AI-powered order delivery dates.
Keep a tab over average transit times to improve your shipping performance.
Gain valuable insights into your on-time shipment performance across any carriers worldwide.
Create a completely branded tracking experience to maximize the brand recognition.
Improve your search engine ranking and brand visibility with custom returns page URL.
Full customization and support
Everything in Premium, plus:
Get professional help to integrate with external systems or carriers. Enterprise only.
Secure your passwords with two-factor authentication & add the Authenticator to it where possible.
Resolve tickets faster with our dedicated customer success manager. Enterprise plan only.
Our onboarding managers can offer you assistance and support to get you started with our app and set up for initial success.
Enjoy promised customer support and API uptime SLAs with our enterprise plan.
Get quality customer support with our 24/7 email support for any plans.
Just started business? - No problem! We have Free plan which includes all the basics to get started. Choose Free
Free Démarrer gratuitement | Essentials Démarrer gratuitement | Pro Démarrer gratuitement | Premium Démarrer gratuitement | Enterprise Contacter le service commercial | |
|---|---|---|---|---|---|
| Shipment management | |||||
| Integration with 900+ carriers | ✓ | ✓ | ✓ | ✓ | ✓ |
| Shipment visibility dashboard | ✓ | ✓ | ✓ | ✓ | ✓ |
| Standardized tracking statuses | ✓ | ✓ | ✓ | ✓ | ✓ |
| Auto-detect carrier | ✓ | ✓ | ✓ | ✓ | ✓ |
| Bulk import shipment data | ✓ | ✓ | ✓ | ✓ | ✓ |
| Advanced search and filters | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom tags | ✓ | ✓ | ✓ | ||
| Bulk export shipment data | ✓ | ✓ | ✓ | ||
| Auto-correct carrier | ✓ | ||||
| Tracking pages | |||||
| Customizable tracking pages | 1 | 1 | 3 | 5 | 20+ |
| Drag-and-drop page editor | ✓ | ✓ | ✓ | ✓ | ✓ |
| Order lookup widget | ✓ | ✓ | ✓ | ✓ | ✓ |
| Product recommendations widget | Basic | AI (coming soon) | AI (coming soon) | ||
| Customer feedback survey | ✓ | ✓ | ✓ | ||
| Multilingual tracking pages | ✓ | ✓ | ✓ | ||
| Remove AfterShip branding | ✓ | ✓ | |||
| Custom domain | ✓ | ✓ | |||
| Customer notifications | |||||
| Delivery status triggers | 7 | 7 | 37 | 37 | |
| Email notifications | ✓ | ✓ | ✓ | ✓ | |
| SMS notifications | See pricing > | See pricing > | See pricing > | See pricing > | |
| Facebook notifications | ✓ | ✓ | ✓ | ✓ | |
| Drag-and-drop email editor | ✓ | ✓ | ✓ | ✓ | |
| HTML email editor | ✓ | ✓ | ✓ | ✓ | |
| Support for multilingual emails | ✓ | ✓ | ✓ | ||
| Delivery status unchanged triggers | ✓ | ✓ | |||
| Customer segmentation | ✓ | ✓ | |||
| SMS scheduling options | ✓ | ✓ | |||
| WhatsApp notifications | ✓ | ||||
| Estimated delivery dates (EDD) | |||||
| Carrier EDD integration | ✓ | ✓ | ✓ | ✓ | |
| Tracking page EDD | ✓ | ✓ | ✓ | ✓ | |
| AI Predictive EDD | ✓ | ✓ | |||
| On-time prediction | ✓ | ✓ | |||
| Checkout page EDD | ✓ | ||||
| Product page EDD | ✓ | ||||
| Analytics | |||||
| Data retention | 120 days | 120 days | 1 year | 3 years | Custom |
| Shipments report | ✓ | ✓ | ✓ | ✓ | |
| Tracking pages engagement report | ✓ | ✓ | ✓ | ✓ | |
| Notifications report | ✓ | ✓ | ✓ | ✓ | |
| Transit times report | ✓ | ✓ | |||
| On-time shipments report | ✓ | ✓ | |||
| Carbon emissions report | Additional fee | ||||
| Integrations | |||||
| Extensive eCommerce integrations | ✓ | ✓ | ✓ | ✓ | ✓ |
| Klaviyo and Attentive integrations | ✓ | ✓ | ✓ | ||
| Tracking API and webhook | ✓ | ✓ | ✓ | ||
| API rate limit | 10 req/sec | 10 req/sec | 10 req/sec | Custom | |
| AI Predictive EDD API | ✓ | ||||
| Custom integrations | ✓ | ||||
| External single sign-on (SSO) | ✓ | ||||
| Custom carrier integration | 2 free/month | ||||
| Enterprise solutions | |||||
| Sub-organization management | ✓ | ||||
| Sub-organization analytics | ✓ | ||||
AfterShip a tout ce qu'il faut pour offrir aux clients la meilleure expérience après achat.
Obtenez des données de suivi pertinentes en un seul et même endroit pour résoudre plus rapidement les incidents de livraison.
Offrir la meilleure expérience après l'achat pour fidéliser les clients et augmenter les ventes.
Continuer à faire participer les clients grâce à des communications transparentes après achat.
Obtenez des informations utiles sur votre expérience après achat et sur vos performances en matière d'expédition.
Connectez facilement AfterShip avec d'autres applications, notamment Shopify, Magento et WooCommerce.
