Gladly Integration with AfterShip Returns
Gladly is a customer service platform that helps brands deliver radically personal service. The integration with AfterShip Returns enables customer service teams to view return requests directly within the Gladly portal.Gladly Integration with AfterShip Returns
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Why use AfterShip Returns with Gladly
The integration between AfterShip Returns and Gladly streamlines the returns management process for customer service teams. Service agents can access detailed return information without switching between platforms, leading to faster resolution times and improved customer satisfaction.
Customer service teams can view return statuses and communicate with customers about their returns - all from within their familiar Gladly workspace.
Use cases
Centralized return information access
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Streamlined return management
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Enhanced customer communication
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Shared data
When using this integration, it’s important to know that your data is processed in accordance with your applicable Data Processing Agreement with AfterShip. For information relating to a third-party app’s data management, please refer to such third-party documentation and relevant policies.
| AfterShip Returns | Data flow | Gladly |
| Return details |  |
Customer conversations |
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Integrates with
Tags
CUSTOMER SERVICE
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