Gorgias Integration with AfterShip Returns
Gorgias is an eCommerce helpdesk and live chat solution with shopper query automation and fast support.Gorgias Integration with AfterShip Returns
Why integrate with Gorgias
AfterShip's integration with Gorgias allows support agents to access real-time shipment tracking data when responding to customer support tickets and live chat messages. Brands can keep their support teams informed and expedite ticket response times.
This native integration will allow users to sync all return-related data and inject return statuses directly into shopper interactions.
Use cases
Sync real-time return statuses
Automatically retrieve the latest AfterShip Returns RMA status and relevant return details. Infuse data and visibility into customer support live chat and tickets, equipping your support agents with the most accurate information.
Inject return statuses directly
Pull up all return details with shopper emails and inject responses into Gorgias live chats and tickets with just one click. Respond manually or send automated email replies with all return details right next to the ticket.
Shared data
When using this integration, it’s important to know that your data is safe and secure, as per our privacy policy. For information on a third-party apps’ data management, please refer to the provider's documentation.
| AfterShip Returns | Data flow | Gorgias |
| RMA |  |
RMA |
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Integrates with
Tags
CUSTOMER SERVICE
LIVE CHAT
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