OnTrac Customer Reviews

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4.58

3,013 ratings

4,083

254

100

348

Nat*****Verified

12/9/2023

Left parcel in a safe place. Delivered on time.

Jas*****Verified

12/9/2023

Delivered early.

Mar*****Verified

12/9/2023

Delivered on time. Delivered early. Friendly service. Contacted before delivery. Well protected parcel. Left parcel in a safe place.

Ver*****Verified

12/9/2023

Delivered early.

Mic*****Verified

12/9/2023

Delivered on time.

Lin*****Verified

12/9/2023

I never got my package. Says it’s delivered but yet can’t find it anywhere.

Kev*****Verified

12/9/2023

delayed for 5 days even though it was close and weather wasn't severe, also dropped off by a child 18/19 called me bro when I went to get the package off porch, super unprofessional and not even in a ontrac shirt or any kind of uniform Delayed. Unprofessional. Poor communication.

Ale*****Verified

12/9/2023

Left parcel in a safe place. Delivered on time.

Jef*****Verified

12/9/2023

Delivered on time.

Mar*****Verified

12/8/2023

Delivered on time. Delivered early. Friendly service. Well protected parcel. Left parcel in a safe place.

Ren*****Verified

12/8/2023

Left parcel in a safe place.

Dan*****Verified

12/8/2023

GreatDelivered early.

Dre*****Verified

12/8/2023

Delivered on time. Left parcel in a safe place.

Wil*****Verified

12/8/2023

Delivered early.

Amy*****Verified

12/8/2023

Delayed.

Mic*****Verified

12/8/2023

good job on everything 😁.Delivered on time. Well protected parcel. Left parcel in a safe place.

Jul*****Verified

12/8/2023

Updated frequently, couldn’t stop checking the app. I like it.Friendly service.

Ric*****Verified

12/8/2023

My husband is the pastor of Open Door Baptist Church. Our home is the parsonage behind the church, which is a total different address from the church and whoever left my package left it at the church. Not my home. I did not know this for 24 hours until the secretary, let us know that she had it. Very frustrating! FedEx has done this many times, so I don’t know if that’s who did it but very unprofessional.Left in wrong spot.

Cou*****Verified

12/8/2023

Delivered early.

Mr.*****Verified

12/8/2023

Package never arrived, or it was delivered to an incorrect address...Left in wrong spot.

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