OnTrac Customer Reviews
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4.58
3,051 ratings
5
4
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2
1
8/27/2021
ExelenDelivered on time. Delivered early. Contacted before delivery. Friendly service. Well protected parcel. Left parcel in a safe place.
8/25/2021
Delivered on time. Friendly service. Well protected parcel. Left parcel in a safe place.
8/24/2021
package said it was delivered however there was nothing there. I had this exact order delivered just fine before so there is no reason they cant find me now. There are cameras in my complex and no delivery drivers come to or even near my door ever. When I called to complain the company said the delivery guy was in complex & said he dropped it off so case closed. I dont know where he left MY package but it was not at my door!Left in wrong spot.
8/22/2021
Driver arrived very late (after 8pm), and he or she did not even attempt to ring the doorbell. He or she just smashed the box flat and shoved it through bars in my front gate. I am filing claim with the shipper.Damaged. Unprofessional.
8/19/2021
Delivered on time. Delivered early. Contacted before delivery. Well protected parcel. Friendly service. Left parcel in a safe place.
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