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Everything you need to automate the returns experience
Works well with other platforms
Branded returns page
Give your customers an engaging & self-service return experience to retain brand loyalty.
- Drive after-sales engagement
- Automated return process
- Reduce return rate
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Returns management portal
Gain visibility into all your returns in one place to fasten your return process.
- Increase operational efficiency
- Reduce fraud rate
- Gain visibility into returns
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Return notifications
Give proactive updates of returns status to drive customer loyalty and reduce enquiries.
- Enhance brand recognition
- Boost customer confidence
- Convert returns into repurchases
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Return method settings
Allow shoppers to control how they want to return. Drive customer satisfaction.
- Seamless returns experience
- Easy setup
- Enjoy lowest USPS rates
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Refund and exchange settings
Recapture revenue by offering customers store credit or exchange as refund options.
- Drive repurchase
- Simple setup
- Drive repurchase
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Non-returnable rules
Clearly identify which items are eligible for return to eliminate customer confusion.
- Reduce return requests
- Boost customer satisfaction
- Increase operational efficiency
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Routing rules
Set up smart routing rules to ensure items are sent back to the right place at minimal cost.
- All rules in one place
- Reduce operating costs
- Change rules anytime
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Automation rules
Manage product returns and exchanges more effectively and reduce the time it takes to process returns. Deliver an exceptional post-purchase experience.
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Analytics
Understand your returns process performance to plan inventory better and improve product offerings.
- Actionable insights
- Define your return strategy
- Improve customer experience
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API integration
Capture and send up-to-date returns and refunds data to ensure consistency across systems and empower your brand.
- Open Commerce API
- Returns Center Webhook
- Returns Management API
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Apps & developers
Connect AfterShip Returns Center with other applications easily, including Shopify, Magento, and WooCommerce.
- Seamless integration with carriers
- Save development cost
- Scalable APIs
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