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Popular features
- Branded returns page
- Exchange for other items
- Rule-based automation
Tracking
Shipment tracking software
Proactive shipment tracking that delights your customers, reduces WISMO tickets, and optimizes your delivery performance.
Customize your store mockup with one click
1,249 carriers in one integration
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Trusted by the world’s biggest brands
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Retailers and shoppers need better shipment visibility
Once customers have clicked the 'buy' button, their only concern is their package. Where is it? When will it arrive? Is it safe? But scattered updates, shipment incidents, and delayed arrivals will only deliver one thing: unhappy customers and overwhelmed support agents.
Trusted by the world's leading retailers, AfterShip Tracking enables proactive and automated delivery updates that forefront your brand. Resolve exceptions before customers notice and get shipping performance insights to optimize your long-term carrier strategy as your retention rate and NPS grow on autopilot.
Why AfterShip Tracking is your brand’s best choice
Automated shipment tracking solution that fosters customer loyalty
Seamless integration
Leverage our global network of carriers, postal services, last-mile delivery couriers, 3PLs, freight forwarders, LTL carriers, and major carrier subsidiaries, including local delivery services.
Easily plug into our native integrations with major eCommerce platforms and apps, such as Shopify, NetSuite, Salesforce Cloud Commerce, Magento, Klaviyo, Zendesk, and Attentive.
Designed for easy engineering. Get the most robust multi-carrier tracking APIs and webhooks to save your time on shipment tracking integrations with 1,000+ worldwide carriers.
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Integrate multi-carrier tracking via API
Easily integrate shipment tracking into your system or website for a seamless tracking experience. AfterShip's tracking API allows you to offer shipment visibility across multiple touchpoints without stretching your development resources.
Global coverage: 1,000+ carrier integrations and 52+ languages
Accuracy: Normalized data and standardized 7 main- and 33 sub-statuses
Data integrity: AI helps recognize new tracking number patterns
Uptime & Reliability: 99.99%+ uptime, ISO 27001, SOC2, and GDPR compliance
How AfterShip Tracking customers boost revenue and retention
“We use AfterShip data to find out where our customers are, which regions and routes we're missing, and to identify opportunities that have led to improvements in our service, month over month.”
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“We’ve had a lot of customers reaching out to us saying, “Wow, what a great service!” rather than coming to us when that's a problem.”
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"We knew there was a disconnect and AfterShip provided us with the data to formulate a strategy to approach the issue."
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"AfterShip is the most advanced shipment tracking solution in the market. It only took 1-2 weeks for our engineers to implement."
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"Our work with AfterShip is an important part of our mission to make cross-border shopping easy. "
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Choose the perfect plan for your business
How AfterShip Tracking brings incremental revenue and saves costs
Recognized by industry, loved by customers
Get started in only 30 minutes
Connect with our post-purchase experts to see how AfterShip can transform your customer journey.
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