COOKIE POLICY
Last Updated: 13 October 2025
Last Updated: 13 October 2025
AfterShip is considered the controller of the personal data collected through cookies when visiting any of the websites of AfterShip and using any apps from AfterShip, including but not limited to aftership.com, automizely.com, returnscenter.com, postmen.com, AfterShip app, Automizely app (herein conjointly referred to as “Site”).
If you have any questions about AfterShip personal data processing activities, please refer to this Cookies Policy and AfterShip Privacy Policy.
You may also write to:
All data subjects (including EU and California): [email protected]
EU data subjects only:
AfterShip EU DPO: [email protected] and/or
AfterShip EU GDPR representative
by using EDPO’s online request form: https://edpo.com/gdpr-data-request/
by writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium
A cookie is a text-only string of information that this Site transfers to the cookie file of the browser on your computer's hard disk so that this Site can recognize you when you revisit and remember certain information about you. This can include which pages you have visited, the choices you have made from menus, any specific information you have entered into forms, and the time and date of your visit.
There are different types of cookies:
Strictly necessary cookies — These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. They help us maintain security and verify your details whilst you use this Site as you navigate from page to page, which enables you to avoid having to re-enter your details each time you enter a new page.
Preferences cookies — Also known as “functionality cookies,” these cookies allow a website to remember choices you have made in the past, like preferred language and time zone.
Statistics cookies — Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. This information is aggregated and anonymized. Their sole purpose is to help us understand how users use this Site and help us improve the structure of our Site.
Marketing cookies — These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers.
In addition to the types of cookies mentioned, there are first-party cookies and third-party cookies, that provide respectively either us or third parties with information. Third-party cookies communicate information to third parties, such as Google Analytics. Session cookies are temporary cookies that expire at the end of a browser session that is, when you leave the site. Session cookies allow the Site to recognize you as you navigate between pages during a single browser session and allow you to use this Site most efficiently. For example, session cookies enable a website to remember that a user has placed items in an online shopping basket. Persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They enable the Site to "recognize" you on your return, remember your preferences, and tailor services to you.
Except for strictly necessary cookies, the personal data provided through cookies is purely voluntary. You can still use the Site without accepting cookies, except for the strictly necessary cookies.
AfterShip uses the following cookies:
| Name | Function | Storage | Mobile or Web or Both |
|---|---|---|---|
| __am_conn_of_ac_* | User login – remember the last used ecommerce store for quick access after login | 30 days | Web |
| __am_org_of_ac_* | User login – remember the last used AfterShip organization for quick access after login | 30 days | Web |
| __Secure-authjs.callback-url | User login – keep the user logged in through various sessions | Session | Web |
| __Secure-authjs.session-token.* | User login – keep the user logged in through various sessions | 30 days | Web |
| as-auth-SHOPIFY_OAUTH_SESSION_STATE | User login – maintain the required session state for Shopify app authentication | 60 minutes | Web |
| AUTH_SESSION_ID | User login – keep the user logged in through various sessions | Session | Both |
| automizely_affiliate_partner_key | Used in affiliate system | 90 days | Web |
| automizely_referral_partner_key | Used in referral system | 90 days | Web |
| cookieConsents | Selection result for the cookie banner | 6 months | Web |
| KC_RESTART | User login – keep the user logged in through various sessions | Session | Both |
| kc-callback-* | User login – used for login authentication | 60 minutes | Web |
| KEYCLOAK_IDENTITY | User login – keep the user logged in through various sessions | Session | Both |
| KEYCLOAK_IDENTITY_LEGACY | User login – keep the user logged in through various sessions | Session | Both |
| KEYCLOAK_SESSION | User login – keep the user logged in through various sessions | 24 hours | Both |
| KEYCLOAK_SESSION_LEGACY | User login – keep the user logged in through various sessions | 24 hours | Both |
| waiting_list_email | Email added to the feature waitlist | 1 day | Web |
| Name | Function | Storage | Mobile or Web or Both |
|---|---|---|---|
| __POWER_BY_ADMIN_HOST__ | Server-side rendering information | 30 days | Web |
| _f | Used for system account register risk control analysis | Session | Web |
| AM_CONSENT_ALERT_CLOSED | Selection result for the cookie banner | 1 year | Web |
| as_utm | Used for measure marketing campaign performance | 24 hours | Web |
| POWDER_BY_SSR | Server-side rendering information | 7 days | Web |
| Name | Function | Storage | Mobile or Web or Both | Privacy Policy |
|---|---|---|---|---|
| Amazon | We load web to let user login his account | Session | Mobile | https://www.amazon.com/gp/help/customer/display.html |
| Shopify | We load Shopify page to do order checkout | Session to 2 years | Mobile | https://www.shopify.com/legal/privacy |
| Cloudflare | We use Cloudflare to improve experience of users visiting the products | Session to 2 years | Web | https://www.cloudflare.com/privacypolicy/ |
| PayPal | We use Paypal as online payments for users to purchase our products | Session to 2 years | Web | https://www.paypal.com/webapps/mpp/ua/privacy-full |
| Posthog | We use Posthog to help measure how users interact with our websites | Session to 2 years | Web | https://posthog.com/privacy |
| Hubspot | We use Hubspot to help measure how users interact with our websites | Session to 1 year | Web | https://about.ads.microsoft.com/en-gb/resources/policies/microsoft-advertising-privacy-policy |
| Crisp | We use Crisp to provide online feedback functionality | Session to 6 months | Web | https://crisp.chat/en/privacy/ |
| RevenueHero | We use RevenueHero to manage our meeting scheduling for contact sales flow. RevenueHero is a B2B “pipeline acceleration” / lead routing & meeting scheduling tool | Session to 1 year | Web | https://www.revenuehero.io/privacy-policy |
| Stripe | We use Stripe as online payments for users to purchase our products | Session to 2 years | Web | https://stripe.com/privacy |
| Google reCAPTCHA | We use Google reCAPTCHA to help protect our websites from spam and abuse. | Session to 2 years | Both | https://policies.google.com/privacy |
| Google Identity Services (One Tap) | We use Google Identity Services (One Tap) to enable seamless sign-in and account creation for our users. | Session to 2 years | Both | https://policies.google.com/privacy |
| Third Party | Description | Storage | Mobile or Web or Both | Privacy Policy |
|---|---|---|---|---|
| Google Analytics | We use Google Analytics to help measure how users interact with our websites. | Session to 1 year | Web | https://policies.google.com/privacy |
| Google Ads | We use Google Ads to measure and optimize the performance of our advertising campaigns. This script helps us understand which ads lead users to interact with our website, such as completing a form, making a purchase, or visiting key pages. By tracking these conversions, we can evaluate the effectiveness of our ads and improve future campaigns | Session to 1 month | Web | https://business.safety.google/adscookies/ |
| Google Adsense | We use Google Adsense to store and track conversions | Session to 2 years | Web | https://business.safety.google/adscookies/ |
| Hotjar | We use Hotjar to help measure how users interact with our websites | Session to 365 days | Web | https://www.hotjar.com/legal/policies/privacy |
| New Relic | We use New Relic to help measure how users interact with our websites | Session to 3 years | Web | https://newrelic.com/termsandconditions/privacy |
| Zoominfo | We use zoominfo to help us understand which companies are visiting our website and are interested in our services | Session to 1 year | Web | https://www.zoominfo.com/privacy-center |
| Sentry | We use Sentry to collect website error information | Session to 15 days | Web | https://sentry.io/privacy/ |
| Microsoft Clarity | We use Microsoft Clarity to capture how visitors interact with our website so we can improve user experience and optimize our pages. It provides session recordings, heatmaps, and detailed analytics that show clicks, scrolls, and navigation patterns. This helps us identify usability issues, understand user behavior, and test design changes without collecting personally identifiable information. | Session to 1 year | Web | https://about.ads.microsoft.com/en-gb/resources/policies/microsoft-advertising-privacy-policy |
| Third Party | Function | Storage | Mobile or Web or Both | Privacy Policy |
|---|---|---|---|---|
| G2 | We use G2’s tracking / attribution infrastructure. It’s used to record conversion events (actions like form submissions, purchases, etc.) for visitors who came via G2 (or interacted via G2’s platform) so G2 (and the linked party) can attribute those conversions properly. | Session to 1 year | Web | https://legal.g2.com/privacy-policy |
| Twitter Ads | We use Twitter Ads cookies to measure conversions, tracking registrations, purchases, or form submissions that come from Twitter ads to evaluate advertising ROI. We use them for remarketing, allowing Twitter to show visitors ads related to our website when they return to Twitter. We also use them for audience analytics, providing cross-time visit data to understand the long-term impact of our advertising campaigns. | Session to 2 years | Web | https://twitter.com/en/privacy |
| Facebook Pixel | We use Facebook Pixel to track user interactions on our website, so that we can measure ad performance, optimize campaigns, and create remarketing audiences. It helps us understand how visitors behave after clicking on a Facebook ad—such as completing a purchase, submitting a form, or visiting key pages—allowing us to calculate return on ad spend and improve targeting. | Session to 9 months | Web | https://www.facebook.com/privacy/policy/ |
| LinkedIn InsightTag 2.0 | We use LinkedIn Insight Tag 2.0 to help us measure and optimize advertising performance on LinkedIn. This tag tracks user actions on our website so that we can analyze conversions, such as sign-ups or purchases, and understand which LinkedIn campaigns drive those results. It also enables audience retargeting, allowing us to show relevant LinkedIn ads to visitors who have previously interacted with our site, and provides aggregate analytics on visitor demographics to improve our marketing strategy. | Session to 2 years | Web | https://www.linkedin.com/legal/l/cookie-table |
| Microsoft Advertising | We use Microsoft Advertising (also known as Microsoft Ads or Bing Ads) on our website to measure and improve the effectiveness of our marketing campaigns. It allows us to track user actions such as visits, form submissions, or purchases after someone clicks a Microsoft/Bing advertisement. This tracking helps us analyze conversions, understand the return on ad spend, and enable remarketing, so we can reach people who have already interacted with our site when they browse Microsoft’s network of websites and apps. | Session to 13 month | Web | https://privacy.microsoft.com/en-us/privacystatement |
| Microsoft Bing Ads | We use Microsoft Advertising to help measure how users interact with our websites | Session to 2 years | Web | https://privacy.microsoft.com/en-us/privacystatement |
| Facebook Connect | We use Facebook Connect to allow users connect their Facebook’s social media platform to our products | Session to 2 years | Web | https://www.facebook.com/policy.php |
We use first-party cookies (cookies that collect and send data directly for AfterShip to use). Regarding such cookie data, we may share it with any agents or consultants acting on behalf of AfterShip. AfterShip will implement the necessary measures to ensure compliance with the applicable data protection legislation. This data may be transferred to such recipients outside the European Economic Area, such in the USA. In the case of any such transfers, we use best efforts to ensure that your personal data is adequately safeguarded through the implementation of standard data protection clauses adopted by the Commission. For more information on such measures, please contact [email protected].
In addition to first-party cookies, we also use third-party cookies that collect information on behalf of and send it to third parties. These cookies are described in clause 2. Please check the relevant third-party website for more information about their use of cookies. Where this Site allows such cookies to be set or you access other websites from this Site using the links provided, the operators of these websites will use cookies in accordance with their own cookies policy, which may differ from ours.
As a data subject you have the following rights:
To request access to your personal data;
To obtain the rectification of any inaccurate personal data;
To obtain the erasure of personal data.
If the processing of personal information about you is subject to European Union data protection law, in addition to the rights described in clause 4.1, you have certain rights with respect to that information:
To limit the processing activities to which the personal data is subject (under the conditions defined in the GDPR);
To receive your personal data in a structured, commonly used, and machine-readable format, and have the personal data transmitted to another controller (under the conditions defined in the GDPR);
If processing is based on consent, to withdraw consent at any time (although this does not impact the lawfulness of past processing activities);
To lodge a complaint with the national supervisory authority. For more information, or if you wish to exercise these rights, please send your request to [email protected].
If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”), you have certain rights with respect to that information in addition to the rights described in clause 4.1. In particular, you have a right to request that we provide you with the following information:
The categories and specific pieces of personal information we have collected about you;
The categories of sources from which we collect personal information;
The purposes for collecting, using, or selling personal information;
The categories of third parties with which we share personal information;
For companies that disclose personal information for a business purpose, the categories of personal information disclosed about you for a business purpose.
To make such requests, contact us at [email protected]. Please note that (i) we have provided the information described in 4.3.a to 4.3.e in this privacy statement and (ii) we do not “sell” personal information as defined by the CCPA.
You also have a right to request that we delete personal information under certain circumstances, subject to several exceptions. Finally, you have a right not to be discriminated against for exercising rights set out in the CCPA.
You can modify, accept, or withdraw your cookie consent by sending an email to [email protected]. You can manage your use of cookies through the "Help" section on your browser. You can also disable or delete the stored data used by technology similar to cookies, such as Local Shared Objects or Flash cookies, by managing your browser's "add-on settings" or visiting this Site of its manufacturer.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org. Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
As our cookies allow you to access some of our Site's essential features we recommend that you leave cookies enabled, otherwise, if cookies are disabled, it may mean that you experience reduced functionality.