AfterShip Returns Center

AfterShip Returns Center now supports Swiss Post carrier

We are proud to announce that the AfterShip Returns Center now supports Swiss Post - Switzerland's national postal service. Swiss Post has been recognized as the world’s best by the International Postal Union for the fifth time in a row. It handled between 600,000 and 900,000 parcels each day in 2020. This addition takes our tally of supported couriers to 13. The newly added carrier will help facilitate an automated, streamlined, and delightful returns experience for our users and their custo

AfterShip couriers

AfterShip adds 10 new couriers from 25th October to 21st November 2021

The key to success in an eCommerce business is finding and partnering with a reliable courier service provider that has the potential to bridge the gap between you and your customers. AfterShip is putting continuous efforts into improving and enhancing the shipping experience for customers. In order to achieve this, we have included more worthy courier partners in the last three weeks to give your customers a serene post-purchase experience. Here are the new additions to our extensive list o

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eCommerce Tips

What is E-Commerce? Everything You Need to Know [2022 Guide]

The e-commerce industry has become an indispensable part of global retail sales. In fact, according to this Statista report [https://www.statista.com/statistics/379046/worldwide-retail-e-commerce-sales/], e-commerce revenues are projected to grow to 5.4 trillion [https://www.statista.com/statistics/379046/worldwide-retail-e-commerce-sales/] U.S. dollars in 2022. So it’s no surprise that as those numbers skyrocket, more people are showing an interest in e-commerce and the opportunities associ

AfterShip Returns Center

Introducing API & Webhook for facile data sync between applications

APIs are becoming key to success for eCommerce businesses. They can help retailers get detailed insights into their customers and offer them products tailored to their needs at the right time. There are many platforms available in the market that have the potential to help you build more robust and scalable eCommerce solutions. These platforms can be easily integrated with your company’s business structure through an API, irrespective of how complex it may be. Introducing API & Webhook suppo

AfterShip couriers

AfterShip adds 13 new couriers in the last three weeks (4th to 24th October 2021)

93% of shoppers believe that shipping options offered by an eCommerce website are one of the most crucial factors in their online shopping experience. Hence, if you want your customers to keep coming back to your store, it is vital to provide them with a great shipping experience. Enhancing shipment performance and customer experience has consistently remained one of the top priorities of AfterShip. We have included more worthy courier partners in the last two weeks to give your customers a s

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AfterShip Returns Center

Maximize Customer Retention by Turning “Refunds” into "Exchange for Anything"

If you are in the eCommerce industry, you would know that not only are the ‘refunds’ expensive, they make you lose lifelong potential customers. So, is there an escape? Yes, there is. You can not only retain your revenue but also delight your customers and compel them to keep coming back by encouraging them to exchange an unwanted product with any other product in your catalog with an experience that feels like shopping. Introducing ‘Exchange for anything’ Managing returns leads to signi

AfterShip couriers

AfterShip adds 4 new couriers in the last two weeks (21st September 2021 to 3rd October 2021)

One of the best ways to keep your customers happy and push your sales upwards is to provide them with a memorable shipping or post-purchase experience. A customer is more than happy to order again from an ecommerce website where they got a satisfying experience in the first place. And a satisfying shipping experience starts with a reputable carrier service provider. AfterShip always strives to partner with the industry-leading carriers, which can ensure a smooth and flawless post-purchase exp

AfterShip Returns Center

Expedite the returns process with the new automation rules

No one likes ecommerce returns! Neither the customer, who is already unsatisfied with the product and looking for a quick refund or the merchant who has to deal with hours of manual tasks, endless queries from a frustrated customer, and loss in revenue. Looking for a viable solution? You need to automate your returns process. Introducing “Shipment Received” and “Auto-refund” automation rules? Manually handling the ecommerce returns is not only monotonous but also involves a risk of manual

AfterShip couriers

AfterShip adds 9 new couriers in the last two weeks (6th September 2021 to 20th September 2021)

If you are into the ecommerce business, you just can’t ignore one of the most important parts of the buying process - the Shipping Experience. A smooth and seamless shipping experience can take your ecommerce business to new heights. Taking this into account, AfterShip has included some more worthy courier partners in the last two weeks to give your customers a serene post-purchase experience. Here are the new additions to our 800+ carriers who partnered with us between 6th September 2021 an

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AfterShip

Ecommerce Fulfillment 101: Everything You Need to Know

Without a solid ecommerce fulfillment process, your business is toast. There’s no way around this fact either. Heck, over 20 years ago, an article from the Supply Chain Management Review [https://www.pearsoned.ca/highered/divisions/text/cyr/readings/Ricker_KalakotaT3P1R2.pdf] examining the beginnings of Amazon called online order fulfillment the key to ecommerce success. And since then, ecommerce fulfillment has only become more competitive. So, what do you need to know to implement an effect