- Branded tracking page
- Shipment visibility dashboard
- Exception report
Spark loyalty and engagement with a customer experience platform that delights after the buy button.
Choose from a suite of tools that enhance the journey from shipment tracking to returns—and all touch points in between.
Proactive shipment tracking that delights your customers, reduces WISMO tickets, and optimizes your delivery performance.
Returns automation that delivers a positive returns and exchange experience, optimizes return costs, and retains more revenue.
World-class shipping protection that captures lost revenue, drives customer satisfaction, and optimizes claims operations.
AI-powered delivery date estimates that drive conversion, set customers’ expectations, and offer peace of mind.
Shipping management platform that facilitates fulfillment, reduces costs, and simplifies shipment management for all your carriers.
Carbon emissions reports that provide accurate calculation, uncover contributing factors, and improve brand perception.
“We benefit from re-engaging the customer on our own site versus driving them to carrier sites. Our order shipment emails/SMS are consistently the highest engaging campaigns with a 70-80% open rate.”
“AfterShip has allowed Gymshark to grow our carrier network and enabled Gymshark’s customer service team to have full visibility on all customer orders in one easy-to-use platform.”
“AfterShip enables global marketplaces to launch and operate new markets by removing the complexity of localized logistics and carriers.”
VP of Product Management
“We use AfterShip data to find out where our customers are, which regions and routes we're missing, and to identify opportunities that have led to improvements in our service, month over month.”
Director of Global Logistics
“We’ve had a lot of customers reaching out to us saying, “Wow, what a great service!” rather than coming to us when that's a problem.”
Head of Logistics
“AfterShip is the most advanced shipment tracking solution on the market. It took only 1-2 weeks for our engineers to implement.”
Director of Customer Relationship
Whether it’s via API or webhook, AfterShip plugs right into various platforms, apps, and carriers for seamless data and automation.
Designed for easy engineering. Get the most robust APIs and webhooks to save time on tracking, returns, and shipping integrations with 1,068 worldwide carriers.
Easily plug into our native integrations with major eCommerce platforms and apps without lengthy development.
Certified to meet SOC 2 standards for worry-free data security.
Compliant with the world’s most rigorous standards for information security and privacy.
GDPR certified to protect data and privacy in Europe.
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
of employees are engineers
countries with engaged consumers
emails and SMS sent
Connect with our post-purchase experts to see how AfterShip can transform your customer journey.