- Custom role
Design custom user roles with specific permissions for different team responsibilities. Improve operational security by controlling who can access sensitive information and actions.
*Whitelist approval required; please contact support to apply.

- New Shipment Events Analytics Dashboard
Discover the all-new Shipment Events Report, offering a comprehensive dashboard of your shipping history that highlights key events like delays, customs holds, and reroutes. Pinpoint patterns and resolve issues promptly by identifying the exact timing and location of problems and the carriers involved.

- New return analytics dashboard
Access enhanced return analytics with detailed breakdowns of customer, return value, exchanges, upsells, and return reasons. Retain more return value and drive upsell opportunities by refining return policies, while identifying costly customers and mitigating policy abuse.

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