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- Internal shipment review notifications
Enable automated email notifications for new shipment reviews, and create Zendesk tickets to address reviews with low-star ratings. Empower prompt communications to enhance customer satisfaction.
- New shipment filters
Sort and filter shipments by “order date”, “ship date” and “picked up date” on the Shipments dashboard. Monitor shipment checkpoints to identify potential exceptions and ensure timeliness.
- Shipment drill-down export
Export shipment data directly from the shipments drill-down in the analytics dashboard. Improve efficiency by exporting shipment details on the same screen without jumping back and forth.
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