What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Trustpilot Integration Available for All Platforms
    • Integration

    On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.

    *Accessible by Enterprise plan users subscribed to AfterShip Tracking

    *To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection

  2. Q&A Widget
    • Q&A

    Display customer reviews and Q&A in two separate sections. Improve transparency and customer experience, reduce repetitive inquiries, and meanwhile identify what customers need to know to further improve product descriptions.

  3. Returns & Refund Sync Settings
    • Orders

    Auto-sync order returns and refund statuses from TikTok Shop to your eCommerce platforms, including Shopify and Magento 2. Keep track of returned and refunded orders and maintain accounting accuracy.

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