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- Internal Notifications for Warranty Claims
Add recipients and send email notifications to internal teams when customers submit a warranty claim. Promptly process claims to ensure a better customer experience.
*Accessible by Enterprise plan users
- Order Cancellation Sync
Cancel orders on your eCommerce platforms and auto-reflect to TikTok Shop, or vice versa. Simplify order cancellation and item restocking between platforms without requiring additional manual steps.
- Enhanced ‘Orders’ Dashboard
Preview product items, filter sample and giveaway orders using tags, and export the list as a CSV file. Track all orders in a more granular way with enhanced capabilities.
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