What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Internal shipment review notifications
    • Settings

    Enable automated email notifications for new shipment reviews, and create Zendesk tickets to address reviews with low-star ratings. Empower prompt communications to enhance customer satisfaction.

  2. Properties addition in Klaviyo integration
    • Reviews

    Add “Last review date” and “Last NPS date” as reviews-related properties in Klaviyo. Enable you to filter and segment customers to tailor email campaigns and customer engagement strategies.

  3. Analytics overview
    • Analytics

    Track changes in average rating and NPS score over time, as well as monitor the average rating for specific products within a designated timeframe. Gain valuable insights into your business performance and identify areas for improvement.

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