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- Internal shipment review notifications
Enable automated email notifications for new shipment reviews, and create Zendesk tickets to address reviews with low-star ratings. Empower prompt communications to enhance customer satisfaction.

- Properties addition in Klaviyo integration
Add “Last review date” and “Last NPS date” as reviews-related properties in Klaviyo. Enable you to filter and segment customers to tailor email campaigns and customer engagement strategies.

- Shipping fee indication for API users
Initially accessible to API users, you can view shipping fee right in the claims detail. Get enhanced clarity on the actual protected amount that includes shipping costs.

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