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Select Tags
- Carrier Integration
- Company
- Home
- Copilot
- Migration
- Member
- Collect reviews
- Social platforms
- Integration
- Account
- Organization
- Connectors
- Billing
- Display settings
- Orders
- Label history
- Orders
- Notifications
- Carrier rates
- Admin
- AEDD
- Organization settings
- API versioning
- Net Promoter Score
- Settings
- Reviews
- Integrations
- Analytics
- Settings
- Analytics
- Shipments
- Tracking pages
- Q&A
- Invite Past Shoppers to Answer Questions
Invite satisfied shoppers to answer questions; support customization of the invitation email template, trigger condition, and sending frequency. Shoppers who receive invitations can reply directly through email. Utilize authentic shopper voice to address similar questions, build trust with new shoppers, and drive conversions.
- New Answer Notification (for Shoppers)
Shoppers can receive an email notification when their questions are answered, up to three notifications per question. Allow shoppers to easily track the progress of their inquiries and stay updated on any answers provided.
- SMS Segment Count
Discover the number of message segments sent for each of your SMS notifications in the “Notification History” dashboard. Evaluate your SMS costs and reduce excess characters if necessary.
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