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- Returns API & Webhook Updates (2024-10 Ver.)
The API and webhook have been upgraded to the latest versions with enhanced capabilities. Consider migrating to enjoy the following benefits:
- Separate API endpoints for return request approval, resolution, and rejection status synchronization from your system to AfterShip
- New API request and response bodies to mark items as received, update item details, and attach shipping labels in your system
- Access to more webhook triggering events, a "modified" field indicating data changes in each event, and other webhook enhancements
- Refund Priority for Split Payments
Configure refund priority for manual and automatic refunds if the original Shopify order is paid in multiple payment methods. Prioritize store credits to recapture more revenues or refund directly to the credit card.
- Upgraded Flexibility for Refund
Choose to refund to store credits even if the items are out of policy returns. Reduce back-and-forth negotiations and win back your customers with satisfying resolutions.
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