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- Integration with Rise.ai
Configure workflows on Rise.ai to issue store credits when refund requests are approved at AfterShip. Enable shoppers to receive and manage credits from multiple stores in a unified Rise.ai account.
*Accessible by Premium and Enterprise plan users
- Upgraded Returns API & Webhook
Ensure the synchronization of RMA details, drop-off, and restocking information between AfterShip Returns and your in-house systems. Streamline your entire returns management flow.
- Sync RMA details based on the RMA number or ID from AfterShip Returns to your systems via API
- Sync drop-off information from your systems to AfterShip Returns via API once all items have been properly dropped off
- Mark items as "restocked" in AfterShip Returns and sync detailed restocking information, including warehouse location, to your systems via webhook
*Accessible by Commerce API users with Enterprise plan
- Customized RMA Rejection Reasons
Customize reasons for RMA rejections in advance, and select the right one from the dropdown list to send to shoppers. Eliminate repetitive manual entries to accelerate RMA processing.
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