What's New in AfterShip

Display desired resolutions by using the order date, fulfillment date, or delivery date as triggering conditions. Automate processes with workflows that perfectly align with your sales strategies.

Invite satisfied shoppers to answer questions; support customization of the invitation email template, trigger condition, and sending frequency. Shoppers who receive invitations can reply directly through email. Utilize authentic shopper voice to address similar questions, build trust with new shoppers, and drive conversions.

Shoppers can receive an email notification when their questions are answered, up to three notifications per question. Allow shoppers to easily track the progress of their inquiries and stay updated on any answers provided.