What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Exchange Order Name Customization

    Customize the prefix of newly created exchange orders on Shopify, alongside the original order number and an exchange order count suffix. Simplify tax reconciliation by associating exchange orders without diving into details.

  2. Trustpilot Integration Available for All Platforms
    • Integration

    On top of Shopify platforms, we now support other platforms via API to auto-trigger Trustpilot review invitations upon "order delivered" status. Prevent negative reviews such as "order not arrived" due to premature review requests.

    *Accessible by Enterprise plan users subscribed to AfterShip Tracking

    *To activate this feature, click the “Contact Sales” button to create your Commerce API x AfterShip Reviews connection

  3. Q&A Widget
    • Q&A

    Display customer reviews and Q&A in two separate sections. Improve transparency and customer experience, reduce repetitive inquiries, and meanwhile identify what customers need to know to further improve product descriptions.

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