What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

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  1. Added Notifications dashboard
    • Notifications

    Refine your communication strategy and manage notifications in one portal. Notify customers of claim and resolution statuses, and decide which emails should be triggered.

  2. Protection policy hyperlink
    • Claim page

    Hyperlink the Protection Policy page at your store and on the branded claims page. Facilitate a smoother claims experience by clarifying key information upfront.

  3. NPS widget on order status page
    • Net Promoter Score

    Place the NPS questionnaire on the order status page if you have migrated to checkout extensibility. Gain valuable insights by enabling shoppers to leave feedback when they check order statuses.

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