What's New in AfterShip

Check out our latest updates and discover new ways to elevate your business!

updates hero image v
  1. Upgraded Returns API & Webhook

    Ensure the synchronization of RMA details, drop-off, and restocking information between AfterShip Returns and your in-house systems. Streamline your entire returns management flow.

    • Sync RMA details based on the RMA number or ID from AfterShip Returns to your systems via API
    • Sync drop-off information from your systems to AfterShip Returns via API once all items have been properly dropped off
    • Mark items as "restocked" in AfterShip Returns and sync detailed restocking information, including warehouse location, to your systems via webhook

    *Accessible by Commerce API users with Enterprise plan

  2. Double opt-in confirmation via email
    • Settings

    Auto-trigger confirmation email to double-confirm new subscribers before subscribing to the marketing messages. Protect your domain reputation and enhance email performance with high-quality subscribers.  

  3. Customized RMA Rejection Reasons

    Customize reasons for RMA rejections in advance, and select the right one from the dropdown list to send to shoppers. Eliminate repetitive manual entries to accelerate RMA processing.

Share your Wishlist for AfterShip

Got brilliant ideas? We're all ears! Submit your thoughts through the Idea Portal today.

Share your Wishlist for AfterShip