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- New Workflow Action: Issue Extra Shop Now Credits
Offer conditional extra Shop Now credits based on product or customer attributes. Increase exchange conversion and revenue retention with targeted incentive boosts while reducing unnecessary incentive spend.
- Auto-expire return requests
AfterShip upgraded the "Auto-cancel return label" feature to "Auto-expire return requests". Automatically expire return requests and void labels after a configurable timeframe, with a visible countdown for shoppers. Improve operational efficiency by eliminating manual follow-ups and giving merchants flexible control over return deadlines.
- Enhanced Refund Status Update
AfterShip has enhanced the refund status update logic to reduce discrepancies between the AfterShip and Shopify dashboards. If you see the "Refunding" status, it means the eCommerce platform is still processing the refund. Once the refund is completed, the status will be updated on AfterShip as "Refunded".
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