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- New Workflow Action: Issue Extra Shop Now Credits
Offer conditional extra Shop Now credits based on product or customer attributes. Increase exchange conversion and revenue retention with targeted incentive boosts while reducing unnecessary incentive spend.
- Auto-expire return requests
AfterShip upgraded the "Auto-cancel return label" feature to "Auto-expire return requests". Automatically expire return requests and void labels after a configurable timeframe, with a visible countdown for shoppers. Improve operational efficiency by eliminating manual follow-ups and giving merchants flexible control over return deadlines.
- Exclude reviewed products from the review requests
Exclude reviewed products from future request emails for re-purchase customers. Prevent unnecessary follow-ups and enhance customer satisfaction by avoiding repetitive review requests.
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